Business Support Officer

**Job Type**:
**Location**:
Based at Changemaker Studios Portsmouth, Portsmouth Guildhall, with some flexible working

**Time Period**:
Initial 12 months fixed term (with a view to extending)

**Salary**:
£21,000 - £23,000 (Salary Bands A2-A4)

**Start Date**:
ASAP

**Are you passionate about supporting teams to be as effective as possible through strong business support?**

Join an exciting, fast-paced and growing social enterprise as our Business Support Officer, providing executive administrative support to Unloc’s Leadership Team to enable more effective working and supporting a number of the social enterprise’s key business functions - including Operations, HR, Governance and Partner Relations.
Unloc’s mission is to empower young people to be innovative changemakers who seek to build stronger communities and sustainable businesses. We develop young people’s skills, enhance their potential and boost their determination to succeed. This role is critical to us effectively delivering on that mission.
**Key Responsibilities**:
**Executive admin support to the organisation’s two directors**
- Diary management for the organisation’s two directors.
- Coordinating meetings on behalf of the directors.
- Attending meetings and ensuring follow-up actions are communicated appropriately.
**Administrative support for the regular cycle of Management and Leadership team meetings**
- Organising and coordinating diaries to ensure these weekly meetings happen effectively.
- Taking minutes of these meetings including any actions.
- Communicating the minutes and actions from meetings to team members.
- Following up on actions in between meetings.
**Supporting the administration of Unloc’s Advisory Board**
- Organising these quarterly meetings to ensure high attendance.
- Taking minutes of these meetings including any actions.
- Communicating the minutes and actions from meetings to team members.
- Following up on actions in between meetings to ensure they are completed on time.
- Supporting individual Advisory Board members in having greater involvement in the organisation.
**Administrative support for large projects**
- Supporting the Operations Manager with the administration of larger projects and grant funded initiatives, including stakeholder management, coordinating meetings and collating/writing evaluative reports.
- Managing key corporate relationships with partners such as Verizon. Specifically, this will include coordinating Unloc’s delivery of the Young Entrepreneurs Challenge project.
**Administrative support for the organisation’s HR functions**
- Maintaining and administering Unloc’s Freelance Network, including coordinating the onboarding of new freelancers, and communication with existing freelancers.
**Administrative support for the organisation’s Partner Relations functions**
- Managing all inbound enquiries via phone, live chat and post, providing relevant information or referring on to the appropriate member of the team.
- Aiding in the process of editing and issuing of contracts to Unloc partner organisations.
**General administration**
- Providing additional administrative support to team members on an ad-hoc basis as and when required (in consultation between you and your line manager).
**Supporting Unloc projects and programmes**
- Aiding Unloc projects and programmes as and when required by the team (in consultation between you and your line manager).
**Person Specification**:
**Qualifications**
Essential:

- GCSE Maths and English at grade A*-C / 9-4 (or equivalent).
- Two A-Levels at grade A*-C (or equivalent).
Desirable:

- Level 2 ICT qualification.
**Experience and Knowledge**
Essential:

- Previous work providing business support and/or executive administrative support.
Desirable:

- Previous experience of working for a social enterprise.
- Previous knowledge of the education sector.
- Previous experience of stakeholder management.
**Abilities and Skills**
Essential:

- Ability to prioritise and manage own workload.
- Ability to work both independently and as part of a team.
- High-level communication skills including written and verbal communication.
Desirable:

- High-level of skill when using G Suite.
**Other**
Essential:

- Willingness to undertake staff training and development as required.
Desirable:

- A full UK driving licence.
This is an exciting opportunity to hear young people’s voices, views and ideas about the impact of youth violence on their lives and how to improve the situation. The Peer Action Collective is a national project funded by the Youth Endowment Fund. Unloc is one of three regional partners (working collaboratively alongside Artswork and Youth Options) to deliver the project in Hampshire. Unloc’s key part of the programme is the delivery of a Changemakers programme designed to incubate young changemakers to carry out social action projects with a focus on youth violence.
Unloc was founded in 2013 by award-winning young leaders and advocat