3pl Area Manager, 3pl Team

Degree qualification or equivalent
- Experienced in working as a manager in logistics and all related industries and possess expertise and a solid understanding of carrier operations.
- Able to demonstrate good business judgment with a track record of successfully delivering quantifiable results.
- An analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organisational skills.
- Strong in your oral and written communication skills
- (including local language and English, written and verbal)
- with the ability to think clearly, analyse quantitatively, problem-solve, support scope of requirements and prioritise.
- Able to manage detail, establish root cause and be able to extract and manipulate dataProven in delivering projects within scope, time, budget and quality.
- Entrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
- Managing and driving production within specified area/s and process improvement through efficiency and change, therefore a strong bias for action is required.
- Able and willing to work to flexible schedules/ shifts and commit the time required to get the job done.
- Analytical and excel trained with excellent communication skills.
- Certificate of Professional Competence (CPC) is highly desirable

Job summary
The Area Manager supports the Site Leader in leading a direct and indirect workforce to delivery customer satisfaction via a range of pre-defined metrics. The role is responsible for assisting in the management of a site to achieve the volume, quality, and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.
- As 3PL Area Manager, you will be required to travel to various sites in the region.
- Manages day-to-day relationships with multiple Service Providers and monitors respective metrics
- Managing and driving the manpower demand plans, schedules, quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan
- Manage a team within a very fast-paced/time-critical and demanding environment. Typically a team will consist of workforce from a variety of sources permanent/temporary and contract labour and the role holder must set the appropriate expectations with his/her team on managing the workforce in an appropriate, engaging and pro-active manner
- Develops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include at all levels of the business - safety of our people, employee engagement, performance leadership, talent & succession and training & development
- Implements change and/or develop new processes as required to provide ability to better service Amazon customers, reduce cost to serve and improve contribution.
- Set/clarify requirements and expectations for shift supervisors
- To drive a customer-focused culture within the operations department by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention through delivery of excellent service levels.
- To meet the targets on delivering on time and in perfect condition in order to achieve customer satisfaction through an efficient operations process at optimum cost. Exceed all performance targets.
- To ensure that the site meets and exceeds the HSE regulations. Maintain excellent 5s and FSI audit results and manage with the self-audit process
- Supporting the development and maintenance of a strong culture of Health and Safety practices and initiatives including ensuring site practices are compliant with legislation and policy through effective monitoring, auditing and reviewing of practices on site.
- Participate in cross-functional Process and Business Improvement projects within the operation and the broader Amazon EU Operations network.
- Ideally you will have experience of lean manufacturing techniques/six sigma
- Ideally you will have experience of managing 3rd party contract resource arrangements