Business Support Services Specialist Global Rare Diseases

**Date**:26 May 2025

**Department**:GRD Business Support Services

**Business Area**:General Management

**Job Type**:Direct Employee

**Contract Type**:Permanent

**Location**:Parma, IT

**_About us_**
- Based in Parma, Italy, Chiesi is an international research-focused pharmaceutical and healthcare group with 90 years’ experience, operating in 31 countries with more than 7,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group researches, develops and markets innovative drugs in its main therapeutic areas**:Discover more here**
- We are proud to have been awarded with **B Corp Certification**, a recognition of **high social and environmental standards**. We are a **reliable** company that adopts and promotes a **transparent and ethical behavior** at all levels.
- We believe that the success of **Chiesi is built and shaped by our people and our strong set of shared Values and Behaviors**. Our people make a critical difference to our success, which is why it is vital that we attract and retain the right talent who will continue to enrich our culture by living and breathing our values and behaviors.
- We are committed to **embrace diversity, inclusion and equal opportunities.** In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

**_Chiesi Global Rare Diseases_**
- Chiesi Global Rare Diseases is a Chiesi Group’s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.
- This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.
- Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here.

**_What we are looking for_**

**Purpose**
- We are looking for a dynamic and proactive Business Support Specialist to join and support the GRD Business Support Service team, reporting to the GRD Global Head of Business Support Services.- The incumbent will be focused mainly in supporting the EU & International team cross functionally supporting EU & Intl functions as needed in a global environment, working cooperatively with all the teams interacting with local functions in the countries, coordinating back office activities with Brand Leads, Medical Leads, Patient Advocacy function, liaising with external stakeholders including HCP and HCO for activities arrangements, contracts managements and projects development.**Main Responsibilities**
- Ensure that administrative tasks are run efficiently and effectively, according to company procedures and policies, using SAP;
- Enhance quick and effective communication and information sharing across the EU & Intl Community and cross functional activities with the other functions in the BU, leveraging digital tools to set and monitor recurring Meetings and Calls and manage common repositories and project material;
- Gather inputs of the team on specific initiatives and liaise with the right reference person in Chiesi organization to ensure the preparation of all the internal and external documentation according to internal procedure including market researches, consultancy contracts drafting and signing and DIKESI platform filing;
- Manage scientific meetings arrangements according to pharma industry regulations, and to internal Standard Operative Procedures;
- Manage Multichannels activities in coordination with the team;
- Monitor ongoing initiatives and ensure deadlines and expectations are met;
- Lead specific project initiatives and work cooperatively with other team members to guarantee the deployment of support activities;
- Ensure budget monitoring through internal budget trackers files and costs control;
- Arrange meeting with Affiliates

**Experience Required**
- Previous working experience is nice to have but not mandatory
- Excellent knowledge of Microsoft Office (Excel, Word, Power Point etc)

**Education**
- Bachelor Degree**Languages**
- Fluent English is a must**Soft Skills**
- Patients oriented mindset enabling to understand the Global Rare Diseases goals and mission, genuine and a real team player
- Genuinely interested in learning different topics
- Excellent interpersonal skills
- Self-starter
- Managing multiple projects in a fast-paced global environment and able to work under tight deadlines
- Strong ability to handle confidential information while remaining discreet

**Location**
- The position is based in HQ in Parma**_ What we offer_**
- You would join a dynamic, fast-growing, challenging and fri