Managed Equipment Service Manager

**Careers that Change Lives**
Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and payers to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.

The Turn-Key department, as one of the Capability of Integrated Health Solutions, - oversees the Design, Construction, Equipment and Maintenance of hospital clinical departments with high complexity equipped with state-of-the-art medical technology.

**A Day in the Life**
As Managed Equipment Services (MES) Engineer - Senior Manager of Medtronic, for its subsidiary NGC Medical s.r.l. based in Turate (CO), you will act as Company Representative in front Clients, Partners, Suppliers and Stakeholders. and contribute to business development with the Sales force (BDs) and Senior Management Team identifying and assisting with growth opportunities. Cultivate new and existing relationships to identify new potential leads. You will manage all activities related to the Equipment setup, in close coordination and collaboration with the Architects part of the Turn-Key department, of core hospital departments for IHS (Cath-Labs, ORs, ICUs, CCUs, etc.), including, assessment, planning, procurement, installation and ongoing maintenance of capital equipment for these departments, under the managed services model. You will collaborate with Medtronic, NGC, customer and stakeholders to manage the end-to-end project to equip and maintain a state-of-the-art hospital department. The Senior MES Manager will manage all the Equipment projects across all stages of discussion/completion and continue to manage the ongoing maintenance of Labs/ORs in order to ensure hospital departments can provide high-quality clinical care at all times. You will also lead, local and project teams, providing guidance and solutions. Development and mentoring staff coordinate activities, manage tasks, and present solutions to clients.

**MAIN JOB DUTIES/RESPONSIBILITIES**

Collaboration and Support of Sales Team:

- Coordinate internal and local teams, providing guidance, advisory, support and solutions
- Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
- Collaborate with IHS commercial team, Medtronic OUs as well as hospital stakeholders to produce an optimal equipment plan

**Site Audit, Assessment & Planning**
- Partner with internal/external architects/engineers for turn key setup, planning and execution.
- Conduct Local Market Research on Capital Equipment and gather supplier technical information.
- For new sites, ensure development of an equipment strategy, including equipment list, maintenance plan, and service level agreements, alongside Medtronic Hospital Solutions and customer stakeholders.
- For existing sites, create a complete asset inventory and/or plan with a review of all existing maintenance arrangements in order to identify potential financial and clinical risks, equipment replacement needs, and opportunities for improvement.
- Develop a comprehensive strategic plan for the safe, productive, and uninterrupted use of the equipment.

**Procurement, Installation and Training**
- Manage the procurement, installation, testing, and training of/for capital equipment necessary for Hospital Solutions accounts in Italy.
- Prepare and generate generic specs. Pre-qualify suppliers. Sent out RFI and RFQ to suppliers. Review Proposals and Prepare Capital Equipment Proposal Summary Reports.
- Manage the equipment and maintenance contract procurement/negotiation for projects.
- Partner with commercial and tender teams to draft and submit tender bids.

**Support and Maintenance**
- Ensure Lab/ORs uptime through capital equipment maintenance across entire portfolio of the Italian accounts, overseeing a team working with OEM maintenance, internal maintenance, and internal customer service staff.
- Oversee the ongoing maintenance of contracted departments
- Assets management

**Must Have: Minimum Requirements**
Education
- Biomedical Engineering or equivalent technical university degree.
- Registration of a recognized Professional Board is highly desirable.
- Certification in Project Management will be an advantage

Experience
- Min 10+ years of experience in equipment and medical sector (hospital) with experience in capital equipment planning, procurement, installation and management
- Minimum 7+ years of progressively responsible management experience
- Minimum 7+ years of administrative and supervisory responsibility.
- Experience in People Management is required
- Experience in Cath-Labs (CLs) and Operating Rooms (ORs) environment
- Demonstrated exper