Operations Manager

6 giorni fa

Milano, Italia Loro Piana A tempo pieno

**Position**:
The Operation Manager supports the store manager in all the activities that are related to store operations, such as stock management, logistics, cashiers, training coordination, store staff planning and store maintenance.

**Group the responsibilities in macro Activity (i.e. People Management, Operations, etc.)**

**Store Operations**
- Maintain constant communication with EMEA Retail Operation Team, Store Management, staff, and vendors to ensure proper operations of the store
- Coordinate all the activities related to flagship store operations that is not sales activities
- Analyzes the store operation procedures and take an action on possible optimization of the processes
- Support the store manager in the organization of the daily morning briefing

**Stock Management**
- ** **Coordinate the stock team in maintaining accurate and complete inventory of company product, materials, supplies, equipment and tools under his/her control and necessary for efficient job related operations.
- Review with the stock manager all the logistic and product moving activities and ensure everything is done smoothly
- Coordinate the picking in store activities for the e-shop and ensure all the monthly KPIs are match

**Cash Procedures and Cashier Operation Management**
- Coordinate the cashier’s procedures
- Support the training of new process and align the team on new legal rules
- Train the casher team in the selling galateo process, ensure there are performing with company luxury standard
- Be Brand Ambassador in managing Customer Reclaim and After Sales guidelines

**Store Administration**
- Coordinate all the activities of the store Back office
- Ensure the administrative activities are done with the Company Guidelines
- Ensure the store routine maintenance activities are done in respect of the Italian law
- Travel and expenses management
- Uniform and Clothing Management

**In store training coordination**

***Collect all the training needs
- Coordinate the product referents training sessions
- TTT activities when necessary
- Manage all the induction plan of the new staff

**Store Staff Planning**
- Collect from the store management the monthly staff requests
- Valuate with the store management the approval criteria
- Work on the store staff planning to ensure a proper store coverage
- Communicate with HR in case of critical issues when the coverage are on risk

**Profile**:

- Bachelor Degree
- Similar experiences in Flagship stores
- Strong Leadership skills
- Analytical and organizational skills
- Excellent communication skills
- Ability in computer skills
- Fluent in English

**Additional information**:
Main internal and external stakeholders:
**Internal**
- Store Staff
- EMEA Operation Team
- Facility and Maintenance Team
- Finance and Admin team

**External**
- External Vendors

  • Operations Manager

    6 giorni fa

    Milano, Italia Unlimited Biking A tempo pieno

    We are a **multinational tour operator** known for delivering exceptional travel experiences worldwide, and we're expanding! We're looking for an **Operations Manager** to oversee the launch and daily operations of our new bike tour and bike rental shop in **central Milan**. As the Operations Manager, you'll be the **key point of contact** for all...

  • Operations Manager

    3 giorni fa

    Milano, Italia Luigia Restaurant A tempo pieno

    Posizione: Operations Manager (OPS Manager) Ginevra Luigia Group è un leader nel settore della ristorazione, noto per la qualità e l'autenticità della sua cucina italiana. Con un ambiente dinamico e in continua crescita, siamo alla ricerca di un Operations Manager esperto e appassionato per unirsi al nostro team. Descrizione del lavoro: L'Operations...

  • Operations Manager

    1 settimana fa

    Milano, Italia Unlimited Biking Fat Tire Tours A tempo pieno

    We are a **multinational tour operator** known for delivering exceptional travel experiences worldwide, and we’re expanding! We’re looking for an **Operations Manager** to oversee the launch and daily operations of our new bike tour and bike rental shop in **central Milan**. As the Operations Manager, you’ll be the **key point of contact** for all...

  • Operations & Production Manager

    2 settimane fa

    Milano, Italia Ali Professional A tempo pieno

    Ali Professional , per azienda specializzata in progetti creativi e produttivi per brand moda/lusso (retail, gift experience, POP, eventi in-store), ricerca un/una: Operations & Production Manager La figura sarà il punto di riferimento operativo tra il team italiano e i partner produttivi esteri, garantendo ordine, metodo e supervisione in un contesto...

  • Operations & Business Manager

    3 giorni fa

    Milano, Italia Maugeri A tempo pieno

    ICS Maugeri, leader riconosciuto in ambito clinico e scientifico per la riabilitazione, la diagnosi e cura delle malattie professionali, presente sul territorio nazionale con 18 Istituti, 9 dei quali a Carattere Scientifico riconosciuti dal Ministero della Salute, 4 Poliambulatori e un centro di Ricerche Ambientali, dal **** Società Benefit con lo scopo di...

  • Operations & Business Manager

    2 giorni fa

    Milano, Italia Maugeri A tempo pieno

    ICS Maugeri, leader riconosciuto in ambito clinico e scientifico per la riabilitazione, la diagnosi e cura delle malattie professionali, presente sul territorio nazionale con 18 Istituti, 9 dei quali a Carattere Scientifico riconosciuti dal Ministero della Salute, 4 Poliambulatori e un centro di Ricerche Ambientali, dal **** Società Benefit con lo scopo di...

  • Operations Manager

    1 settimana fa

    Milano, Italia Systematica A tempo pieno

    **Operations Manager**: We are seeking a passionate and dedicated professional to join our dynamic and growing team in Milan promptly for the position of Operations Manager. As an Operations Manager, you will be responsible for the strategic and day-to-day operational management of the technical unit. You will collaborate with cross-functional teams, drive...

  • Hr operations manager

    3 settimane fa

    Milano, Italia Apraise A tempo pieno

    Per conto di un nostro cliente, azienda multinazionale operante nel settore retail, siamo alla ricerca di un/una HR Operations Manager L'HR Operations Manager, a diretto riporto dell'Head of Global HR Services, avrà la responsabilità di guidare e sviluppare il team HR Operations locale, garantendo l'eccellenza operativa dei processi HR. Ricoprirà inoltre...

  • HR Operations Manager

    3 settimane fa

    Milano, Italia Apraise A tempo pieno

    Per conto di un nostro cliente, azienda multinazionale operante nel settore retail, siamo alla ricerca di un/una HR Operations Manager L'HR Operations Manager, a diretto riporto dell'Head of Global HR Services, avrà la responsabilità di guidare e sviluppare il team HR Operations locale, garantendo l'eccellenza operativa dei processi HR. Ricoprirà inoltre...

  • HR Operations Manager

    3 settimane fa

    Milano, Italia Apraise A tempo pieno

    Per conto di un nostro cliente, azienda multinazionale operante nel settore retail, siamo alla ricerca di un/una   HR Operations Manager   L’HR Operations Manager, a diretto riporto dell’Head of Global HR Services, avrà la responsabilità di guidare e sviluppare il team HR Operations locale, garantendo l’eccellenza operativa dei processi HR....