Internal Sales Executive Smb Workplace

**Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Purpose**: Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for defined set of mid sized partner across the Tech Data portfolio; incentivised based on total portfolio **Responsibilities**: - Maximizes call potential and outcomes using a number of different sources to gain information on customer - Generate new business opportunities by planning outbound calls to customers - Have a conversation with customer around a solution/product area - Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements - Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment - Builds excellent customer relationships through proactive engagement - Develops partner relationship (incl. account planning, cross-selling etc.) - Provide, sell and negotiate product information, pricing, special offers and promotions - Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls - Sell the benefits of using Tech Data and the Company value proposition - Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required - Engages in active inside selling and "intelligent project fishing". Manages customer backorder along specialist knowledge - Generate and own a pipeline of deals in Tech Data's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities - Provide accurate and timely quotations to customers - Ensure Tech Data maintains service levels agreements with customers - Manage customer backorder expectations and reporting - Proactively develop relationships with key internal and external contacts - Ensure CRM system is well maintained and provides correct customer information **Knowledge Skills and Experience** - 3+ years of relevant professional experience in sales - Very good product knowledge - Excellent sales skills and a proven track record - Numerate with good attention to detail - Excellent telephone manner - Priority management and planning skills - Strive to achieve set targets - Understands Sales Process - Effective Communication Skills - Very good relationship building - Working knowledge of Microsoft Word, Excel, Outlook - A knowledge of product set would be desirable but not essential - IT industry knowledge would be desirable but not essential - Fluent spoken and written knowledge of English