Sales Operations Associate

**About us**:
**About the role**:
We're looking for a proactive sales wizard with a passion for all things payments who can help us scale our rapidly growing business and prioritize building reliable long-term partnerships. You'll be the first link between our company and external providers' teams, crafting strategies that balance growth with security and business needs. If you get excited about exploring new payment frontiers and business development, we want to talk to you

**Key Responsibilities**:

- Stay current on digital payments, industry trends (e.g., card payments, digital wallets & APMs, BNPL), and competitor activity.
- Identify and qualify new business opportunities and reliable third-party providers (e.g., PSPs, APMs, fraud tools).
- Research emerging technologies and innovative solutions to enhance the company’s payment ecosystem.
- Stay up-to-date on the company's product knowledge and communicate the value of current offerings to potential and existing partners.
Validate the feasibility, relevance, and strategic fit of proposed payment solutions.
- Prepare and deliver compelling sales presentations and pitches.
Ensure accurate, timely submission of documentation to external partners while maintaining confidentiality.
- Keep CRM systems fully updated with lead status, pipeline stages, and deal activity.
- Track, report, and analyze individual deal progress and KPIs.
- Support contract review and negotiation processes in alignment with company objectives.
- Minimize communication gaps by ensuring timely responses and consistent follow-ups.
- Collaborate with internal departments (Finance, Legal, Risk, Product, Engineering, Support) to gather critical information.
- Follow up on action items with internal and external stakeholders to keep projects on track.
- Ensure compliance with internal policies and regulatory standards in payments during each stage of the onboarding process.
- Monitor progress of active initiatives and communicate updates to relevant teams.
- Active participation and coordination to activate new partnerships and maintain existing ones in good standing.
- Assist in evaluating and monitoring the performance, compliance, and reliability of integrated solutions and providers.

**Qualifications**:

- Organized and detail-oriented, with good note-taking and follow-up habits.
- Comfortable using tools like Google Sheets, Docs, and CRM platforms (e.g., HubSpot or Salesforce).
- Eager to learn about sales, fintech, payments, and partnership management.
- Strong written and verbal communication skills.
- Team player who can coordinate across departments and keep things on track.

**Nice to have**:

- Experience and relationships with PSPs.

**Location**:
**Benefits**:
Discover the perks of being part of our vibrant team We offer:

- ** Remote Work Environment**: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- **Unlimited PTO**: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- **Paid National Holidays**: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- **Company-provided MacBook**: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth

**Interview Process**:

- Recruiter Screening (40 minutes)
- First Interview (40 minutes)
- Second Interview (40 minutes)

**Life at Ruby Labs**:
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

Li-Remote