Account Manager

**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**

**JOB OVERVIEW**:
TE Connectivity has an Account Manager position available in Italy (100% home office) within the Industrial and automotive industry. This position will have primary sales and account management responsibility for one of our global accounts. The Global Account Manager will be responsible for promoting TE products and solutions to the assigned customers. This position is responsible for managing all commercial aspects with the customers, including managing offers, project contracts and quotations, leading price and contract negotiations and following up on current opportunities or projects as well as being responsible for responsible to develop the relevant customers in order for TE to become a strategic partner and to increase revenue and customer satisfaction.

**RESPONSIBILITIES AND DUTIES**:

- Develop and execute customer strategic account growth plan/s in line with the TE business strategy and product roadmap to ensure revenue growth, account penetration and customer satisfaction of the assigned accounts.
- Explain and clearly communicate the customer strategic account growth plan/s to internal groups (Field Engineering, Engineering, Product Management etc).
- Maintain ongoing and regular direct contact with key stakeholders in the customer.
- Manage all commercial aspects with the customer including managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects and selling the TE value proposition.
- Identify and understand current and future customer needs and opportunities to introduce and sell products, services and solutions to the customer. Promote TE, TE technologies and product portfolio with the customer and drive projects via relevant Field Engineers.
- Proactively address open customer issues, including quality issues, until appropriate closure.
- Coordinate with internal groups to ensure that quotations, quality complaints, VOC, and technical information are provided to the customer within agreed timeframes.
- Collaborate and communicate with internal TE stakeholders (including Field Engineering, Product Management, Engineering and Industry Marketing) to share relevant information about the customer.
- Proactively collaborate and coordinate with internal departments to ensure that financial matters, including cash flow payments, credit concessions and account receivables on current opportunities and projects, are managed and closed appropriately.
- Prepare budgets and forecasts vs actual performance reporting on won projects.
- Actively monitor & maintain KPIs of customers relative to supplier performance standards. Proactively promote the value which TE brings to the customer (with data/results) and work to efficiently service the account.
- Maintain an overview of the engineering project pipeline as proposed by relevant Field Engineers to ensure alignment with the account plan and growth strategy

**KNOWLEDGE AND EXPERIENCE REQUIRED**:

- University engineering degree (Mechanical engineering, Electrical engineering, Electronics engineering preferred) or business administration degree.
- Previous experience in sales, including account planning and relationship management.
- A good understanding of TE technologies and product portfolio. Electrical portfolio, Terminal Block
- Ability to work with deadlines and challenging targets.
- Mobility: Flexibility in working days and travelling and a valid driver’s license.
- High level of written and verbal English communication skills.
- Strategic thinking with the ability to execute on priorities.
- Ability to identify and pursue new business opportunities in line with business plans.
- Presentation Skills
- Negotiation Skills

**ABOUT TE CONNECTIVITY**

**WHAT TE CONNECTIVITY OFFERS**:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.