Solution Architect

Company Description
**We Dream. We Do. We Deliver.**

**As a** **full-service,** **data-driven customer experience transformation agency**, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our **1800+ digital enthusiasts** are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

**Job Description**:
In your role as a Solution Architect, you will help to:

- facilitate and guide projects, to ensure business and technology are aligned
- supervise and direct large-scale client engagements on the overall technological architecture
- ensure re-use and scale of our knowledge and methods
- share, train, and orchestrate to map client needs to Merkle capabilities

What will be your role?

You will be the bridge translating business requirements into products and technical functions. You will take ownership of a client solution across teams and technologies along the full project lifecycle. During the delivery, you will link customer staff and internal groups to ensure customer needs are mapped to our organization's skills and capabilities.

Internally you will help provide assets and knowledge transfer to ensure the growth and scalability of our offerings and the solution architecture practice.

**Qualifications**:

- You have an excellent understanding of modern and appropriate technologies for Customer Experience and hands-on experience realizing eCommerce and/or CMS (Content Management System) projects in a corporate/enterprise context for 5+ years.
- You have knowledge of one or more topics like integration, search, security, scalability, operations or similar with a special focus on complex and heterogeneous architectures.
- Initial understanding of how to design solution architectures that support clients in delivering transformative customer experiences.
- Strong communicator: Comfortable dealing with customers, leading and steering topics, develop buy-in, engage across organizational units.
- Ability to speak with businesspersons as well as technologists in their language.
- Leadership skills in orchestrating and resolving inter-program and cross-functional topics.
- Strong presentation skills
- English proficiency

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

Personnel consultancies - we only work with selected partners.

**Contact**

Julia Werner
Senior Talent Acquisition Business Partner