Lavori attuali relativi a CRM Specialist - Firenze - LuisaViaRoma
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JUNIOR SALES CRM
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Firenze, Italia ghd A tempo pienoWe are seeking a highly motivated and analytically driven Junior Sales CRM to be the operational backbone between our Commercial Team and Sales Force (FV). This critical role ensures the seamless execution of commercial strategies by managing key CRM processes, implementing commercial offers, and providing essential daily support and training to the sales...
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Firenze, Italia ghd A tempo pienoWe are seeking a highly motivated and analytically driven Junior Sales CRM to be the operational backbone between our Commercial Team and Sales Force (FV). This critical role ensures the seamless execution of commercial strategies by managing key CRM processes, implementing commercial offers, and providing essential daily support and training to the sales...
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Junior Sales CRM Specialist
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Junior Sales Crm
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Firenze, Italia Ghd A tempo pienoAbout the CompanyWe are seeking a highly motivated and analytically driven Junior Sales CRM to be the operational backbone between our Commercial Team and Sales Force (FV). This critical role ensures the seamless execution of commercial strategies by managing key CRM processes, implementing commercial offers, and providing essential daily support and...
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JUNIOR SALES CRM
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Firenze, Italia ghd A tempo pienoAbout the Company We are seeking a highly motivated and analytically driven Junior Sales CRM to be the operational backbone between our Commercial Team and Sales Force (FV). This critical role ensures the seamless execution of commercial strategies by managing key CRM processes, implementing commercial offers, and providing essential daily support and...
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Junior Sales Crm
5 ore fa
Firenze, Italia ghd A tempo pienoAbout the Company We are seeking a highly motivated and analytically driven Junior Sales CRM to be the operational backbone between our Commercial Team and Sales Force (FV). This critical role ensures the seamless execution of commercial strategies by managing key CRM processes, implementing commercial offers, and providing essential daily support and...
CRM Specialist
2 settimane fa
**About us**
Our catalog shows more than 600 brands, including all world’s fashion and luxury top brands.
We serve more than 1 million users with a global traffic spanning 200+ countries and we’re growing on double digits rate every year.
Each person at LuisaViaRoma plays an important role in the company’s success. Teams of highly professional and motivated workers create a healthy and engaging environment. Each department works closely with others to create a free-flow of ideas to work together and move forward as a team and push the company forward. Our team includes over 250 people from up to 20 different countries.
**Innovation and Future-forward**
LuisaViaRoma is constantly looking to the future and how to adapt to it seamlessly.
Our development in the field of e-commerce was one of the first in Italy and our knowledge and involvement in technology helps us in staying ahead and ready for what’s next. Aside from our e-commerce website we’ve also created our LVR app which makes shopping fun, easy, and ultra-accessible.
We pursue the best customer experience continuously improving performance, security, resilience and scalability alongside features of our platforms. We have a dedicated section to offering a curated selection of the best sustainable brands and special collaborations with renowned non-profits, organizations, and brands to benefit social and environmental causes.
LVRSustainable aims to build a global sustainable community and to promote creativity by supporting conscious fashion.
**Who are we looking for?**
We’re looking for a **CRM Specialist** to join our CRM team. You will learn how to manage a loyalty program and CRM campaigns.
**What you will do**:
- Contribute to the strategic and operational management of the loyalty program
- Definition of audiences, goals, communication channels and KPIs of CRM activities
- Monitor CRM and loyalty KPIs on a monthly basis
- Campaigns and performances reporting
- Work with plenty of different teams inside of the Company
- Help Customer Service in solving tickets related to our activities
- Interact with external partners and service providers
- Competitors’ analysis
- Identify growth opportunities and bring new ideas
**Requirements for this role**:
- Fluent in Italian and English
- Bachelor degree in economics/marketing
- Minimum 2 years experience in a similar role (CRM or loyalty programs)
- Very good Microsoft Office knowledge (especially Excel)
- Very good Google Drive knowledge (especially Google Sheet)
- Basic knowledge of Google Analytics
- Team working and multitasking skills
**Preferred skills**:
- Basic knowledge of html language is a plus
- Experience with CRM and CDP platforms
- Strong communication skills
- Organised and detail-oriented working method
- Proactive and able to show initiative/ideas to constantly improve
**Location**:
Florence
