Fsa / Receptionist

**Job Title**

FSA / Receptionist
**Job Description Summary**

Are you someone who loves creating a warm, welcoming, and efficient workplace? Do you have a passion for hospitality and enjoy being the go-to person who keeps things running smoothly? This could be your next great opportunity

As a FSA/ Versatile Receptionist, you’ll be the face of the office — ensuring employees and visitors feel supported and valued every day. You’ll combine front-of-house duties with hands-on facilities coordination, helping make the workplace a positive, well-organized, and productive environment.

**Key Responsibilities**:

- Act as the main point of contact for all employee and visitor needs

- Greet and assist visitors; manage security and access badges; coordinate meeting rooms and parking

- Vendor relationship management for key office services (coffee/snacks, supplies, shredding, first aid, plants, HVAC, janitorial, etc.)

- Liaise with property management on all building/site issues

- Serve as liaison between Workplace and other departments (Safety, IT, HR, Benefits, Legal, Marketing, etc.)

- Schedule and track work orders via C&W’s CMMS to ensure timely completion

- Support implementation of workplace programs and operations, including:

- Handling internal service requests
- Managing office repairs, furniture moves, and space utilization
- Coordinating safety programs
- Managing budget tracking, purchase orders, invoices, and expenses
- Supporting new hire orientations and workstation assignments

- Plan, coordinate, and help facilitate social and wellbeing events (Wellbeing, Giving & Doing, Belonging & Diversity, Benefits, and more)

- Carry out additional ad-hoc duties as required

- When required by location:

- Manage reception, greeting, and visitor services
- Oversee mail and shipping (receiving, delivering, sending)
- Maintain office supplies, stock levels, and overall office aesthetics

**Personal Attributes & Skills**:

- Strong interpersonal and communication skills with a customer-service mindset

- Team player with the ability to motivate and coordinate supplier teams

- Highly organized, proactive, and detail-oriented

- Able to stay calm and solve problems logically in fast-paced or unexpected situations

- Excellent multitasking abilities

- Positive, approachable, and professional attitude

**Knowledge & Experience**:

- 2+ years of experience in Facilities Management, Office Management, or Reception (preferably in an international environment)

- Experience managing vendors and working with cross-functional teams

- Proficient in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, Planner, etc.)

- Knowledge of budgeting and financial tracking

- Fluent in written and spoken English

INCO: “Cushman & Wakefield”