Key Client Manager

No Relocation Assistance Offered
Job Number #167914 - Roma, Lazio, Italy

**Who We Are**

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

**At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply.**

**Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together.**

**As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.**

**Reporting directly to the Senior Key Client Manager, the Key Client Manager acts as a direct interface with Key Customers and is responsible for both directly and indirectly business results. Develops and supports the partnership between Hill's and Key Customers at central level by nurturing contacts, negotiation and execution of 6Ps in an omnichannel perspective. Provides also feedbacks on the in-store environment which allows rapid revision of Commercial strategies. Ensures Hill's is the strategic partner of choice and supports our customers to grow Share of Market and Sales.**

**What you will do**:

- ** Develop and implement strategic sales plans to the assigned customers to achieve company’s goals**Advise dealers, customers, and clients concerning sales and advertising techniques.**Analyze sales data to monitor KPIs in order to define and implement effective action plans to improve the performance**Play an active role to increase market share(i.e. by utilizing face to face sales techniques, engaging internal stakeholders, etc.)**Analyze and investigate new ways to obtain new customers through following inside and outside leads.**Focus on new product promotions to drive effective execution**Analyze sales and market potential**
- ** Perform other duties as assigned and comply with all policies and standards**

**Required Competencies/skills**:

- ** Strong negotiation and analytical skills**Customer orientation/Problem solving attitude**
- ** Previous experience in Pet food company/channel**Highly self-motivated**Excellent interpersonal, communication (written and verbal ) and relationship building skills;**Proven ability in time management, planning/priority setting, and managing budgets**Teamwork & Collaboration: ability to create relationships with stakeholders across the business**Fluent in both Italian and English**Open to possible relocations within the country or abroad**
- ** Valid Driver's License**

**Preferred qualifications**:

- ** Master's Degree Required (Business Administration, Economics, Vet Science or equivalent)**2 years of experiences in a Customer Management and/or Omnichannel/eComm roles**

**Location: Roma**

**VISA NOT SPONSORED**

**Our Commitment to Inclusion**
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

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