Guest Service Agent

A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay.Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards.Candidates should have a passion for hospitality, experience in guest services, and...

Join Starhotels and become part of the Front Office team at our Hotels in Florence . As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and...

A prominent hospitality company in Florence seeks a Guest Service Agent to be the first point of contact for guests, ensuring memorable experiences. Responsibilities include managing check-in/check-out, responding to inquiries, and maintaining high standards of customer service. Ideal candidates will be fluent in Italian and English, with a passion for...

Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...

Job Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...

Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. **Posizione**: Join Starhotels and become part of the Front Office team...

The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations. Key responsibilities include handling escalated guest issues, maintaining and exceeding our service standards,...

**Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...

**Additional Information** **Job Number**25062215 **Job Category**Rooms & Guest Services Operations **Location**W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

A leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...