Head of Quality for Gpg Power Conversion Solutions

**Description**

**The opportunity**:
Power Conversion Solutions (PCS) is a newly formed Global Product Group (GPG) within Hitachi Energy, created by combining the GES and PCP teams. PCS aims to become a high-performing, successful, and attractive partner for utilities, IPPs, and integrators by offering an unparalleled package of products, services, and software. Our mission is to drive profitable growth and deliver high-value automation and digital solutions to our customers.

Develop and execute strategies to enhance quality and foster a culture of continuous improvement across the value chain. This role demands a high level of accountability for ensuring the excellence of our products and services. Manage global quality processes, ensuring certifications and audits are maintained, while focusing on improving customer satisfaction, safety, efficiency, quality, and productivity in the product group. Establish a governance structure to consistently generate, prioritize, and implement improvement ideas, and achieve global Power Conversion Solutions (PCS) quality goals aspiring to be a world class quality business.

This position can be preferable covered in Italy (Milan & Genova) or Spain (Sevilla).

**How you will make an impact**:

- Establish and implement PCS quality strategy, emphasizing accountability for product and service excellence.
- Drive systematic continuous improvement actions to enhance business processes globally, with a strong focus on accountability for quality outcomes.
- Manage PCS Quality and CI function, including capability development, workforce management, footprint, and succession planning, ensuring high standards are consistently met.
- Contribute to the development and execution of the Business Unit Quality Improvement Plan, emphasizing the importance of accountability in delivering high-quality outcomes.
- Ensure the Voice of Customer is represented within the PCS, maintaining a strong commitment to addressing and exceeding customer expectations.
- Define and manage the Quality Management System and processes across PCS, ensuring rigorous standards are upheld.
- Coordinate process reviews and act as process owner to select the proper Quality processes within GPG, holding teams accountable for compliance and performance.
- Maintain and secure required Certifications, ensuring adherence to all relevant standards and regulations.
- Organize and conduct quality/process audits/assessments and follow up on identified actions, promoting a culture of accountability and continuous improvement.
- Establish process performance indicators and ensure effective internal controls are in place. Analyze process indicators and manage deviations with a focus on accountability for outcomes.
- Adapt and implement quality assurance methods, monitor offer performance, and collaborate with regional stakeholders to address market needs, holding all parties accountable for maintaining high standards.
- Provide insights to the global team for continuous improvement, emphasizing the importance of accountability in driving quality excellence.
- Monitor and control supply performance and take necessary actions when performance deviates, ensuring accountability at every step.
- Resolve high-profile Non-Conformance Reports (NCRs) and monitor customer interventions triggered by dissatisfaction, addressing quality issues promptly to protect and strengthen customer trust.
- Implement the Continuous Improvement Framework, including Lighthouse, L6S, Ochibo-Hiroi, and Lessons Learned/Best Practices.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**:

- Bachelor’s degree in engineering or related field.
- Lean 6Sigma, Yellow Belt (Quality), with preference for Green Belt or higher.
- Extensive experience in ISO certification and Auditing.
- Expertise in Quality Management Systems, with a proven track record of commitment to accountability for quality excellence.
- Advanced skills in Performance Management and Analytics.
- Proficient in Project & Site Quality Management (e.g., PMI).
- Self-sufficient in Advanced Product Quality Planning (APQP).
- Proficient in Continuous Improvement Project Management.
- Proven excellence focus and extensive quality experience in industries with high quality demands such as the automotive and aerospace sectors.

**More about us**

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Our employee benefit programs are tailored to each country, depending on location of employment and job grade. We will provide more details about it during the interview process.