Marketplace Project Manager

**What's the role?**:
We’re looking for a Marketplace Project Manager who can hit the ground running in a fast-paced, high-performing, international working culture.
Working closely with our Global Project Management Team to run Hilti Italia in a new channel
You will setup, implement and manage the Marketplace in Italy, and could be involved in launch for other marketplace in the Region.
Are you ready for it?

**Who is Hilti?**:
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

**What does the role involve?**:
It will be your ownership to:

- Setup the Project;
- Engage and coordinate relevant stakeholder across geographies (local and global) and functions;
- Management and improve the Marketplace.

During the Setup steps you’ll be asked to:

- Size the market, relevant customer target and competitors landscape;
- Review contractual agreement with the provider and collect all the documentation needed for the account registration: both local and global information required;
- Establish point of contact with Marketplace Account Manager and keep the relation with the Vendor;
- Definition of suitable assortment and pricing for target customer segment within the channel-mix according to product availability, product launch and marketing roadmaps;
- Do evaluation and implementation of target fulfillment approach balancing Logistics and Warehouse needs;
- Implement the (digital) brand strategy with the support of Digital Marketing Team and Marketplace Account Manager;
- Tracking & reporting of marketing activities to evaluate results and coherence with overall strategy and other channels priorities;
- Define performance KPIs and related targets in the short and medium term. Analyze results and define actions to accelerate growth and traffic.

Managing the Marketplace means to:

- Get a deep understanding of the internal and external variables that impact marketplace to identify opportunities to improve the Customer experience and grow Hilti presence;
- Coordinate cross-functional teams across Hilti Italy, work closely with marketplace provider and global stakeholders;
- Continuous optimization of assortment, (digital) marketing initiatives, content, advertisizing, processes and in general optimize all the relevant KPIs to ensure growth on Marketplace in the Hilti way;
- Define business plan and necessary investments to support Channel growth.

We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

**What do we offer?**:
Show us what you’re made of and we’ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after. We have a very thorough people review process; we screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or encouraging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits.

**What you need is**:

- 4-5 years of experience in Project Management of Marketplace or Online Store for B2B Market (ideally in industry, construction or consulting);
- Degree in economic disciplines, finance or engineering;
- Fluent in English and Italian;
- Show high level of Planning and Analytical skills;
- Need to be able to build relationships and to run networking (with internal and external stakeholder).

**Why should you apply?**:
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background