Digital Store

Loacker’s Italian Digital Commerce team is looking for a person passionate in eCommerce and digitalization, eager to nurture professional and technical skills from both a commercial and operational standpoint.

**YOUR TASKS**
- Responsible for the 360° operative management of the digital stores of Loacker (owned stores b2c & B2B, Amazon) for the Italian market
- Implements the digital channel strategy defined by the channel manager, actively supporting in all activities and matters while identifying potential for improvement and optimization
- Contribute in sales planning and target identification, keeping also track of costs and further sales opportunities in the short / medium term
- Collaborate in the monitoring sales/volumes objectives as well as optimizing product assortment and tuning the price strategy per channel
- Execute digital and promotional plan on own B2C and B2B stores together with content management team
- KPIs monitoring, analysis and reporting over sales, traffic, products and promotions (ROI, conversion rate, average order value, number of orders, turnover...)
- Close collaboration with the Digital Marketing to support the digital activities and keeping them aligned with digital marketing plan
- Ensuring the standard digital stores’ compliance with legal, health and safety regulations departments (best before, packing data, nutritional information)
- Maximizing the Loacker UI/UX experience monitoring actual and incoming channel-specific needs (content, product, consumer journey, editorial SEO)
- Support our consumer service by highlighting new automated flows and providing proper level of information needed to solve E-com issues
- Act as key user for the ecommerce platforms and primary interface for technical matters
- Act as primary interface with customer service for the digital order-to-cash process
- Act as primary interface with product management for new launches on the channels
- Act as primary interface for logistics department and third party services and monitor inventory levels and implement corrective measures where needed

**YOUR PROFILE**
- E-commerce evangelist
- Degree in economics, Business management and/or marketing. A master in digital marketing represents an advantage
- 3 years of experience in a similar role
- Previous Experience in project management
- Expert in MS Excel, Google Analytics, Power BI (or similar analytics tools), Web CMS
- Knowledge of ERP Systems (ideally SAP) and PIM systems (Product Information Management)
- Ability to develop and analyze financial / business data
- Fluent in English and Italian, German is a plus

**OUR OFFER**
- Support of a friendly, multidisciplinary, young and open team
- A family business culture
- Continuous personal and professional development opportunities
- Structured onboarding and training through our Loacker Academy
- Home-Office opportunity

**Location**: Bolzano

Your contact person for this position:
**Alex Cunjac**
Talent Acquisition

To us, Goodness means celebrating and embracing the unique diversity of every individual.
We foster a respectful, inclusive and empowering environment where discrimination has no place.
Our decisions account for long-term environmental and social impacts, and we’re dedicated to building meaningful, lasting relationships.

**Ready to join us in choosing Goodness? Explore our career opportunities and join the Loacker team**

**WHAT AWAITS YOU**:
International and family owned company

Professional and Personal development supported by a dedicated plattform

Jobspecific, structured and detailed onboarding phase

Company restaurant with wholesome and healthy cuisine

Flexible working hours and home office opportunity (if the job allows that)

And a whole lot of crispy wafers...

**GOODNESS IS A CHOICE