IT Business Analyst

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

**Position Summary**:

- As an IT Business Analyst, you will focus on supporting key areas of operations, production planning, and quality management, with a primary emphasis on **SAP technology** and **local Manufacturing Execution Systems (MES)**.
- The role will involve gathering business requirements, optimizing system processes, and ensuring the seamless integration of production and quality management functions.
- The position is remote, with the possibility of up to 30% travel for on-site support and collaboration with local teams.

**_Responsabilities_**:
**Business Process Analysis / Stakeholder Management**
Analyze business processes and system requirements related to operations, production planning, and quality management, providing recommendations for improvements and system enhancements.
Work closely with business stakeholders in operations, production, and quality management to understand requirements, propose solutions, and support project implementations.
**SAP & MES Expertise**
Act as a key liaison between the business teams and the IT department, ensuring SAP modules (such as SAP PP, SAP QM) and local MES systems are effectively implemented and optimized to meet business needs.
**System Configuration and Support**
Collaborate with cross-functional teams to configure, maintain, and troubleshoot SAP and MES systems.
Address any issues related to system performance, production planning, or quality management processes.
Maintain detailed documentation of system configurations, business processes, and any modifications to SAP/MES systems
Participate in major projects and initiatives around SAP and MES systems
**User and Application Support**
Collaborate with the SAP L1 team and external vendor to resolve incidents and to ensure users effectively leverage IT tools in their daily operations.
Provide support and on the job training to end-users on new processes and system updates.
**Data Integration & Interfaces**
Design, develop, and manage interfaces between SAP and other systems (e.g., MES, third-party tools).
Ensure data flows smoothly across systems, focusing on production data, quality control data, and master data.
**Master Data Management**
Support master data governance related to production planning and quality management, ensuring the accuracy and consistency of data across all relevant systems.
**Continuous Improvement**:
Identify opportunities for process optimization, automation, and system enhancements to improve overall business efficiency.

**Your Profile**:

- Strong experience working with SAP ERP, particularly SAP PP (Production Planning) module. SAP Certifications and familiarity with additional SAP modules are a plus
- Experience with Manufacturing Execution Systems (MES) and the related interface flows and technical setup
- Strong understanding of operations, production planning, and quality management processes in a manufacturing context
- Communication & Problem-Solving: Excellent communication skills with the ability to translate business needs into technical requirements. Strong problem-solving abilities and attention to detail
- Teamwork: Ability to work in team (on-site and remote)
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Availability to travel up to 30% of the time to support global teams and operations
- Education: Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field

**Be yourself at Datwyler**

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.