Customer Service Specialist

2 settimane fa

Parma, Italia Bormioli Pharma A tempo pieno

The resource within the Customer Service team will be responsible for the following activities:

- Entering, managing and receiving customer orders through Corporate Management System
- Ensure customer support for all information and/or questions about the order process (order entry and confirmation, stock checks and delivery management with different contractual conditions)
- Ensure the achievement of Customer Satisfaction by coordinating with other company functions
- Ensure accurate document management of customer records, new articles and price lists
- Supports and monitors the order book through regular Reports

**Skills**:

- Accuracy, planning and organization
- Good relationship and communication skills
- Excellent knowledge of the English language
- Good knowledge of German Lenguage
- Knowledge of the French language is considered a plus
- Team Working, Proactivity, Problem Solving
- Good knowledge MS Office

**Education**:
Degree in Economics / Languages or related areas

**About us**:
Bormioli Pharma operates in a very close partnership with the pharmaceutical industry and all the companies that are shaping the future of healthcare.
An acknowledged world leader in the packaging sector, Bormioli Pharma serves the pharmaceutical and biopharmaceutical market with an integrated offer of bottles, closures and accessories, using advanced materials and technologies.
Being part of Bormioli Pharma means working in a stimulating environment, where innovation is at home and where every talent can express itself to the best of its potential thanks to the mix of skills guaranteed by the different professionalism employed. An environment where passion and commitment shine, and where initiative, proactivity, autonomy and flexibility are promoted.

**Equal Employees Opportunity**
In Bormioli Pharma we strongly believe in inclusiveness and diversity as an enrichment factor.

**Personnel search and selection agencies**
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