International Ops Internship

**ABOUT US**

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

**THE ROLE**

We are looking for university students who are seeking genuine work experience, vocational placement or an internship located in our Depot in **Bergamo**.

As an **International Operations Intern,** you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step

**THE INDIE COMMITMENT**
- All internships are paid, the amount being dependent on location, country, and region (accommodation not included);
- Continuous training and coaching to develop relevant skills to your growth: namely guest relations, customer service, problem solving, communication, team spirit, organisation, time management, work under pressure, fleet management, supplies management and logistics;
- International opportunities and real chance of integration in Indie Campers after the internship, either in Field Operations or in a HQ role, in Lisbon or Los Angeles.

**WHO ARE WE LOOKING FOR?**
- You're a student in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship (_mandatory to be enrolled in a university_);
- You are fluent in English, have a work permit and a valid driver's licence (_mandatory_);
- You like international environments and meeting new cultures;
- You have a natural talent for connecting with people and have a strong customer service orientation;
- You're a problem solver who thrives on creating solutions and is not afraid to get their hands dirty;
- You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

**WHAT WILL YOU WORK ON?**
- **Client relationship management**: handle incoming reservations, register guests, process payments, explain the vehicle functionalities, as well as terms & conditions, and take care of check-ins and check-outs;
- **Operations handling**:Align the reservations with the available campervans, coordinate vehicle return from vendors or additional parkings;
- **Quality control**: Maintain our campervans in top condition, verify and prepare them, identify possible maintenance or repairing needs;
- **Stock management**:Monitor stock, register consumption and identify needs.

**INTERNSHIP OPTIONS**
- Minimum of 3 months and up to 12 months internship (flexible according to students' availability).