Business Operations Specialist

3 giorni fa

Provincia di Latina Lazio, Italia Swapcard A tempo pieno

Swapcard is hiring a talented mid-level RevOps professional with approximately 3 years of experience in either Customer Success Management or Revenue Operations for a 6-month contract role, with the potential for renewal based on business needs

**Missions**:

- Strengthen systems implemented within the Services department (mostly tools, but also processes, good practices, reporting, etc.) and nurture a close collaboration with Sales Ops and Data Ops, allowing to: drive Services excellence
- Grow our Net Revenue Retention
- Increase Services efficiency and enable scalability

**Scope**:

- ** Ownership of the Services tools suite** (Gainsight, Intercom, Refiner, etc.) - the RevOps is responsible for the implementation, management, adoption of these tools internally
- Integration with internal tools and Salesforce
- Create and maintain reporting and analytics
- Accountable for the quality of data and the accuracy of reports
- Collaborate with Data Ops to facilitate centralization and mapping of data, and to benefit from a global understand of our business journey

**Facilitation of process and alignment**
- Conduct process mapping, analysis, and redesign to drive operational improvements
- Assist Services leadership to measure performance and set playbooks
- Serve as a liaison between Services and Ops team

**We expect a significant impact on**:

- Gainsight leverage and adoption
- Reporting accuracy
- Impact on Net Revenue Retention
- Contribution to efficiency

**Must-have**:

- 3+ years experience in a software organisation - expected level of seniority IC2
- Experience contributing to the implementation and/or management of Gainsight or a similar tool
- Solid knowledge basis in data manipulation, interpretation, quality
- Good understanding of the customers journey
- Persistent and optimistic \uD83E\uDD13

**Nice-to-have**:

- Experience with Salesforce administration
- Skills in data visualisation and BI

  • Business Operations Specialist

    3 giorni fa

    Lazio, Italia Sbm Life Science A tempo pieno

    Join to apply for the Business Operations Specialist role at SBM Life SciencePurpose of the positionWe are looking for the person for the newly defined position of Business Operations Specialist, who will oversee key business and financial operations, including credit management, electronic invoicing, and agent administration for Italy and Spain.This role...

  • Business Operations Specialist

    2 settimane fa

    Provincia di Genova, Liguria, Italia One Federal Solution Corp A tempo pieno

    **Business Operations Specialist** One Federal Solution is looking for an experienced Business Operations Specialist with at least 3+ years of experience based in Sigonella, Italy for a federal government client. **Duties and Responsibilities Include the below**: - Will evaluate, improve, and maintain the organization's core operational processes - Ensure...

  • HR People Operations Specialist

    5 ore fa

    Provincia di Milano, Italia Manpower A tempo pieno

    Manpower Business Professional ricerca, per primario cliente operante nel settore della consulenza aziendale, una figura di HR People Operations Specialist.Entrando a far parte del Team di People Operations di Milano come People Operations Specialist, sarai responsabile di fornire i più alti standard di assistenza diretta e di supporto alla Leadership e ai...

  • Operations Specialist

    5 giorni fa

    Latina, Italia Allcore S.p.A. A tempo pieno

    Allcore Professional Network è un'iniziativa altamente innovativa dedicata ai professionisti e ai commercialisti che vogliono crescere, rispondere alle sfide di mercato e migliorare la competitività del proprio studio.Aderendo al network, i professionisti avranno accesso a un ecosistema avanzato di strumenti, competenze e servizi per potenziare il loro...

  • HR Business Partner

    6 giorni fa

    Provincia di Treviso, Veneto, Italia abmStudio A tempo pieno

    abmStudio ricerca **HR Business Partner (Operations)**: **Il nostro cliente**: Multinazionale del settore manufatturiero, managerialmente strutturato con HQ di Region Italia basato in provincia di Treviso, multiplants (complessivi 6 Plants per 750 risorse, di cui c.a. 550 in area Operations) presente con diversi siti produttivi e subsidiaries a livello...

  • Digital Operations Specialist

    4 settimane fa

    Provincia di Ancona, Italia Miele Italia A tempo pieno

    The Digital Operations Specialist is part of the regional IT team and plays a crucial role in enhancing the company's digital presence and improving customer and user engagement. This role requires a background in IT Support, project management and a user-centric mindset. The ideal candidate will be responsible for managing digital projects, ensuring...

  • Digital Operations Specialist

    3 settimane fa

    Provincia di Ancona, Italia Miele Italia A tempo pieno

    The Digital Operations Specialist is part of the regional IT team and plays a crucial role in enhancing the company's digital presence and improving customer and user engagement. This role requires a background in IT Support, project management and a user-centric mindset. The ideal candidate will be responsible for managing digital projects, ensuring...

  • Junior Business Operations Manager

    2 settimane fa

    Latina, Italia WRÅD A tempo pieno

    IO FTH is hiring for The Simple Folk About Us The Simple Folk creates thoughtfully designed clothing for families, made for everyday life. Comfortable, easy, and deeply designed, our garments are crafted to move with children and parents alike, to be worn often, loved well, and passed down. We focus on timeless design, creating clothes that prioritize...

  • Junior Business Operations Manager

    1 settimana fa

    Latina, Italia WRÅD A tempo pieno

    IO FTH is hiring for The Simple FolkAbout UsThe Simple Folk creates thoughtfully designed clothing for families, made for everyday life. Comfortable, easy, and deeply designed, our garments are crafted to move with children and parents alike, to be worn often, loved well, and passed down. We focus on timeless design, creating clothes that prioritize comfort,...

  • Procurement Operations Specialist

    1 settimana fa

    Lazio, Italia Generali Italia Spa A tempo pieno

    We are seeking a Procurement Operations Specialist to enhance our procurement strategies and operations on a global scale.The ideal candidate will have extensive experience in procurement, particularly within the financial services industry, and a strong background in international operations.The role involves managing procurement processes, optimizing...