Client Director

**Client Director, Milan, Italy**

**Very Competitive Basic + Bonus**

Currently working with 250+ retailers worldwide across 60 markets and generating revenues of circa €460 million, it has never been a more exciting time for a Client Director to make an impact within the Sales Department, as we look to grow the business.

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About the Role*
Tailored to the specific situation and marketing objectives of each retailer (grocery/supermarket sector), we combine digital technology, data and insights, together with developing consumer rewards, to drive incremental spend and long-term customer loyalty. The objective is to enable consumers to shift a share of their spend to our client instead of competitive options. The result is higher sales and increased customer loyalty.

As a Client Director, you’ll contribute by developing marketing and loyalty concepts and analysing client potentials, strategies, markets and competition. You'll deliver compelling business cases and campaigns and close profitable deals. Along with:

- Developing creative strategies to grow presence in the existing channels by designing new types of campaigns based on client briefings, shopper insights and client needs.
- Developing new sales strategies and plans by designing new types of campaigns in close cooperation with the Commercial Director and other related functions (Local Marketing, Research, Product Development, etc.)
- Targeting new clients to grow the business, identify future business opportunities (clients/ channels)
- Managing national clients, presenting new business strategies as well as existing projects and campaigns
- Build relationships and be the first point of contact for our clients
- Analysing and winning potential clients and develop concepts based on needs
- Developing strong customer relationships and closing long-term deals
- Taking responsibility for profit and loss

This is a varied and challenging** **Client Director, offering exposure across a portfolio of global grocery and retail brands, where you will really be able to drive and maximise the growth potential within the country. You will be able to inspire, lead, collaborate and develop within local and global teams who are designing solutions for our clients so that they can reach, reward and retain their loyalty customers across the digital and physical shopper journey.
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About You*
With solid background in sales/marketing/advertising ideally within the loyalty industry, you'll have strong client orientation and deep understanding of the grocery retail world having worked previously as a Senior Sales, Marketing Manager or Key Account Manager, together with:

- Strong experience in selling a service/mentality of a service provider
- Experience in complex sales that usually imply the development of a tailor-made project
- Business development and competitive mindset with the desire to win
- Diplomatic negotiation skills/ability to convince and to get results, close sales
- Able to establish and maintain relationships (internal/ external) with key decision makers
- A proven people leader, skilled in both building, motivating a broader team; able to build followership and work through influence at a peer-level as well as across all levels of the organisation
- Excellent communication ability in Italian and English both verbally and written; a strong presenter and able to pitch at the highest level
- Very strong analytical skills; someone who can interpret facts and data quickly, understand new concepts and can cut through the detail to communicate them clearly and concisely to a senior management audience

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About Your Application*

**About Us & Our Culture**
We believe that in today’s world, loyalty is needed more than everbut has never been harder to achieve. tcc specialises in purpose led loyalty solutions that offer shoppers relevant, meaningful rewards to strengthen relationships resulting in short term sales impact & long-term brand benefit for our retail partners. And, as we celebrate our 30th year, we are proud to reflect on our history of consistently leading the market with unique and innovative solutions while also focussing on what's next for loyalty.

With 17 fully sustainable ranges, and more in the pipeline, responsible rewards across the tcc suite of brands focus on themes like recycling food waste, living health lifestyles and protecting the planet we believe what we do today matters tomorrow. Today we employ some 500 colleagues across 33 offices in the Americas, Europe, Asia Pacific and Australasia.