Technical Service Specialist

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for a **Technical Service Specialist **to join us at our facility in **Pistoya.**

**Technical Service Specialist Essential Functions**:

- Work with Axalta Sales and Technical resources to deliver the best outcomes
- Manage customer relationships - including technical support and service, line issues, supply chain support and future planning.
- Provide technical direction and assistance to customers on the use of products; serves as an expert with a working knowledge of multiple technologies and may involve multiple sites.
- Troubleshoot & resolve problems on customer sites.
- Provide customer training
- Serves as a customer liaison with the Axalta organisation.
- Ability to travel typically 80%
- Support new customer start-ups and business development opportunities. Manage existing CV accounts in Italy and develop networks/relationships with potential new CV customers to support future business growth.

**Culture Champion**:

- Cultivate a strong team culture by enhancing and building highly effective and collaborative cross-functional relationships throughout the business. Through integrity and dependability, build relationships at all levels to help support change initiatives that help teams deliver value.
- Continuously identify ways to improve by engaging with staff and bringing perspective on new ideas.

**Qualifications**:

- Instrumentation knowledge (e.g. BYK Gardner, RIQ, X-Rite, Gloss, dft)
- Friendly, outgoing personality
- Knowledge of mix room functions - inventory control, usage, material validation
- Collect & validate data - e.g. appearance, film builds, colour etc..
- Problem solver
- Language: Fluent Italian and a good level of English

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

**Our Company**:
**Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.**

**Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.