Client Advisor

2 settimane fa

Firenze, Italia Montblanc A tempo pieno

Codice di riferimento: 61922

**Client Advisor**:
Firenze, FI, IT

Permanent

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

We are looking for a Client Advisor who contributes actively to maximize the performance of the boutique through achievement of sales and strategic objectives, assuring a great customer experience and optimum profitability.

MAIN TASKS:

- Strive to achieve boutique and personal sales targets with active participation in the daily sales process
- Develop sales initiatives incl. high price item sales activities
- Greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales, giving advice and guidance on product selection to customers.
- Be responsible for processing cash and card payments, balancing cash registers with receipts
- Receive and store the delivery of large amounts of stock
- Stock shelves with merchandise

PROFILE:

- At least three years of experience in Retail boutique
- Fluent in English
- Strong customer and goal orientation
- Dynamism, flexibility, leadership
- Ability to work independently, proactively and assertively
- Interpersonal and team building skills
- Ability to plan and organize work
- Decision-making and problem-solving skills
- Stress management
- Passion for Art and Design
- Reliable, rigorous, with a high sense of responsibilities
- Accountable for the successful development of the boutique functioning
- Exceptional selling skills
- Outstanding customer focus
- Excellent oral communication skills
- Profound understanding and will to deliver high-end services
- Able to work as part of a sales team and comfortable working with members of the public
- Elegance, outstanding manners, assured sense of style, appreciation of luxury items

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