Chc Advocate
2 settimane fa
Subito Italy
Milano, Italy
Media Production / Sales & Customer Care / Customer Service
Full-time
**Job Description**:
**Qualifications**:
The role of the Advocate, in the Customer Happiness Center, is to respond to the requests of the Subito’s and / or InfoJobs’s users, with the aim of offering a unique, personalized service aimed at maximum satisfaction. He/She is able to correctly interpret user requests and, analyzing the individual need, provide clear, exhaustive and articulated answers.
In addition to providing an excellent assistance service, the Advocate is always attentive to the collection of feedback, reports, suggestions that can improve the knowledge of the structure but also in the collection of insights are then shared with the rest of the company.
