Local Operations Coordinator

1 giorno fa

Milano, Italia Euronet Worldwide EFT Division A tempo pieno

**_Euronet Worldwide seeks to employ a results-driven Italy Operations Coordinator in Milan, Italy._**

**_
This role is an opportunity to join and be part of our international Operations team, in a dynamic and rapidly expanding company. The role holder will be reporting to the Country Operations Manager._**

**Key responsibilities**
- Availability improvement, failure avoidance, revenue increase and cost optimization
- Communication flow with external providers: Security, Installation, Transportation, CIT companies etc.
- Provision of local support to the company's centralized Operations functions.
- Definition of scope, set up of measuring points, dependences, processes set up testing, documentation and manual preparation, SLA monitoring
- Project management, testing and supporting implementation
- Management and maintenance of the ATM machines inventory and sites in the dedicated systems
- Technical office and operations IT/telco support
- Site surveys and related documentation management in order to prepare site documentation, taking responsibility for the effective flow of information between the local management team and full suppliers chain involved in site preparation.
- Coordination of Euronet resources to resolve potential incidents

**Requirements**:

- Minimum 3 years of experience in the Operations or Information Technology functions, in such sectors as banking, financial services, telecommunications or retail.
- Prior experience in project coordination, ATM systems and ATM software.
- Flexibility and readiness to travel frequently.
- Flexibility and readiness to work anytime according to workload requirements
- A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
- Strong analytical and problem solving skills.
- Fluent English

**_Competencies_**
- Ability to work under pressures and to be multitask.
- Strong interpersonal skills with an orientation towards customer service.
- Communication skills.
- Self-motivated, results-orientated, and fully independent
- Analytical and problem solving skills.
- Computers skills.
- Focus and dedication in delivering quality

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