CRM Internship

**Job Title**:

- CRM Internship**Location**:

- Milan, Italy**Schedule**:

- Full-Time, Permanent**Team**:

- Analytics & CRM**Department**:

- Marketing & PR**What's your new role about?**:

- Are you looking for your next Marketing related Internship? Do you want to be part of a brand-new role within our marketing and subscription function?- As a key support for the Subscriptions and CRM team during this internship, you will play a key role in delivering our customer communications strategy across the Italian market.
- As a passionate sports fan with an intuitive understanding of customer experience, you’ll increase your depth of knowledge in digital & mobile CRM to create game-changing CRM initiatives, which strengthen our relationship with our customers.

**Please note, our Talent Acquisition team and some Hiring teams are based in the UK so parts of the recruitment process will be in English. Please also upload your resume in English, thanks**

**As our new CRM Intern, you’ll have the opportunity to**:

- Assist the CRM and Retention team to implement local CRM strategy & tactical plans that encourage innovation.
- Help delivering excellent customer experiences throughout the CRM ecosystem against conversion, retention/ engagement and win-back targets.
- Optimise user journeys on the platform against CRM targets and identify new opportunities.
- Brief campaign creative & work alongside editorial team to ensure engaging content in all customer communications.

**You’ll have**:

- Excellent knowledge of English, preferably backed up by study and/or work experience abroad.
- Sports fan/enthusiast.
- Outstanding organizational, planning & time-management skills.
- Master's degree in Management / Management Engineering / Computer Science or related courses, obtained with an excellent grade.
- Excellent knowledge of the Office package.
- Previous experience as an intern working in a digital, mobile or subscription-based environment will be considered a plus.
- Experience in creation of designed layouts with Adobe Photoshop.

**Here's a little more about us**:

- At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

**DAZN VALUES - THE ‘HOW’ IN WHAT WE DO**:
**AMBITIOUS - people who want to make a big impact and drive DAZN forward.**

**INVENTIVE - people with bright ideas who deliver great new experiences for our customers - and improvements for our business. People who come up with better, simpler ways of doing things.**

**PASSIONATE - people who are proud of our product, our content and our business - and love to shout about it. People who love what they do and show commitment every day.**

**BRAVE - people who take difficult decisions to help us focus on improving DAZN, our performance and our results.**

**SUPPORTIVE - people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.**

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
- Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
- We look forward to hearing from you.