Bar Manager

**Job Number** 24155848
**Job Category** Food and Beverage & Culinary
**Location** W Rome, 26/36 Via Liguria, Rome, Italy, Italy VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**J**JOB SUMMARY**

W Rome is currently recruiting for a Bar Manager. Reporting to the Director of B+F Andrea Scanu, the Bar Manager leads the beverage operations in W Lounge and Seu Pizza con Vista during summer season.

The main responsibilities of the positions are:

- overseeing the development and implementation of bar departmental strategies and ensures implementation of the brand service strategy and brand initiatives in collaboration with Marketing & PR
- ensuring the bar operation meets the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.
- Delivering products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

**About us**

W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy. It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.

**What we offer**
- Professional career progression at international level in Marriott hotels around the globe
- Learning and development opportunities online, on the job and in class
- Discounts on hotel rooms, gift shop items, food and beverage
- Experienced management & motivated and engaging colleagues
- Charity events, Wellbeing activities through the TakeCare program
- Canteen service and uniforms

**CORE WORK ACTIVITIES**

**Managing Beverage Operations**
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Develops a beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
- Works with direct reports and other departments to develop and implement promotions, menu items and presentations.
- Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all applicable beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre
- and post-convention meetings as needed to understand group needs.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all beverage policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Estimate liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
- Reviews financial reports and statements to determine how Beverage is performing against budget.
- Ensures cash control and liquor control policies are in place in beverage areas and followed by all related employees.

**Leading Beverage Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the beverage staff regarding each event.
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-shift briefings, Talent meetings, culinary team).
- Sets expectations and holds beverage leadership team accountable for demonstrating desired service behaviors.
- Provides feedback to employees based on observation of service behaviors.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.

**Managing Human Resource