Groups Specialist

1 settimana fa

Roma, Italia Page Personnel A tempo pieno

Groups Specialist
- For an important incoming tour operator within the Italian territory

**Il nostro cliente**:
For an important incoming tour operator within the Italian territory.

**Ruolo**:

- Manage, schedule and coordinate tours for the Groups Department.
- Collaborate with Group Department staff to ensure excellent service.
- Process all reservation requests online and offline.
- Provide detailed information about company services and policies.
- Manage customer requests and resolve any issues.
- Manage and monitor rates on the main booking portals.
- At least three years of previous experience in the role.
- Previous experience in handling groups.
- Fluency in Italian and English, and an excellent knowledge of a third European language.
- Excellent knowledge of booking systems and portals.
- Excellent time management, leadership and problem-solving skills.
- Excellent communication and computer skills.
- Knowledge of Aves-Datagest software is considered as a plus.

**Cosa comprende l'offerta**:
Excellent career opportunity.

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