Supervisor Operations

2 settimane fa

Firenze, Italia Florencetown A tempo pieno

Florencetown | Towns of Italy Srl, importante tour operator facente parte del Gruppo To Italy, per ampliamento del proprio organico ricerca una figuraSupervisor Operations.

La risorsa si occuperà di contribuire all'organizzazione delle daily operations e al raggiungimento degli obiettivi sia economici che di qualità stabiliti in accordo con il Direttore delle Operations.

La risorsa si occuperà di:

- gestire, in affiancamento al Direttore Operations, i rapporti operativi con i fornitori in un’ottica di continuo innalzamento delle qualità del servizio offerto ai clienti e rispetto del budget assegnato
- supervisionare l’operatività quotidiana del dipartimento, assicurando il rispetto degli standard e della qualità e garantendo l’applicazione ed il miglioramento delle procedure
- gestisce, in affiancamento al Direttore Operations, il personale del dipartimento operations, occupandosi dei turni di lavoro, degli orari e delle ferie
- verifica costantemente e in modo programmatico il raggiungimento dell’immagine e il livello di qualità dei servizi offerti secondo quanto stabilito dal Direttore Operations
- profilo dotato di ottime capacità organizzative e problem solving in grado di comprendere la vision aziendale
- praticità e flessibilità alla mission, agli obiettivi e alle politiche aziendali individualmente secondo direttive del Direttore Operations
- esperienza nella gestione di biglietteria museale e/o esperienza pregressa nella gestione delle flotte NCC saranno considerate un plus
- conoscenza pacchetto Office
- ottima conoscenza di inglese

Si richiede:

- disponibilità a lavorare nei weekend e nei festivi
- disponibilità a trasferte sul territorio nazionale
- conoscenza delle norme e regolamenti legati al settore trasporti persone e/o titolo di direttore tecnico dei trasporti viene considerato un plus

Stante il CCNL Turismo Agenzie di Viaggio applicato, l’Azienda riconosce tutti gli emolumenti a norma di legge (straordinari, maggiorazioni, 13ª e 14ª, ferie e permessi ecc.).

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

- Orario flessibile

Orario:

- Festivo
- Orario flessibile
- Straordinari
- Turno diurno
- Weekend

Tipi di retribuzione supplementare:

- Quattordicesima
- Straordinario
- Tredicesima

Sede di lavoro: Un'unica sede

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