Junior E-business Specialist

2 settimane fa

Milano, Italia Jil Sander A tempo pieno

**Junior E-Business Specialist**:
JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.
The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.

An exciting opportunity has arisen within JS as Junior E-Business Specialist, who will be a part of E-Commerce Department and will be involved in all related activities across global sites, supporting team with execution of the online strategy and goals.

**Responsibilities**:

- Omnichannel launch support (Manhattan) : use of the Manhattan platform for transaction and return management and Salesforce setup for omnichannel service activation on the retail network.
- HP/Landing management (Salesforce): creation and updating of HP (homepage), project pages, and collection pages with material collections from various departments (sales, collection launches, campaigns, etc.).
- Website monitoring for debugging: continuous monitoring of the entire website to identify malfunctions or development regressions.
- Contentsquare: after a training period, the tool is expected to be used to analyse the site for usability and then test new UX/UI features and improvements.
- Sales and Private Sale activation: creation of galleries with discounted products, creation of promotions on SSFC (Salesforce Commerce Cloud), activation/deactivation of markdown following the company-wide shared calendar.
- Support in new feature development: compilation of detailed tasks (in English) to describe new features, bugs, or regressions to communicate with the IT Department and subsequent monitoring of resolution progress until pre-go live testing.
- Promocode creation: creation of promocodes on SSFC for specific promotional actions targeting clients or client segments.
- Transaction and return management: monitoring of order and return flow with problem resolution through interface with operations and IT Department.

Requirements and Qualifications- Degree in Data Science, Economics, Operations, Supply Chain, Business or related studies
- 1/2 years of experience working on similar roles in an international environment
- Thrive for improving procedures and find solutions to problems, with a data-driven approach
- Ability to work independently as well as a team player, being able to build trust among colleagues and external partners
- Well-developed understanding for data analysis and interpretation, as well as for eCommerce technological platforms such as Google Analytics, Adobe Analytics, Adobe Campaign, Manhattan, AB Tasty, Salesforce, Adyen and Jira
- Excellent written and verbal communication skills in English
- Passionate about the fashion and luxury industry would be a plus
- Location: Milano, IT- Employment Type: Full time- Function: Retail- Seniority: Professional

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