Customer Service Specialist

1 settimana fa

Rubiera, Italia Labor Spa A tempo pieno

Per rinomata azienda cliente, Labor SpA Filiale di Modena, offre la posizione di ADDETTO/A CUSTOMER SERVICE SPECIALIST

Compiti e responsabilità:

- Supporta i colleghi nelle attività e nei vari processi commerciali verso i clienti ed il mercato di riferimento (potenzialmente, ma ancora in via di precisa definizione, paesi zona est Europa).
- Elabora offerte commerciali gestendo le informazioni e i dati sul gestionale aziendale (SAP)
- Supporta ed implementa l’attività degli Export Area Manager gestendone la Customer satisfaction
- Sviluppa e promuove azioni di contatto proattivo con la clientela potenziale
- Segue il processo di vendita fino alla fatturazione e spedizione
- Collabora con le altre funzioni aziendali al fine di garantire la corretta gestione di ogni ordine
- Organizza incontri e visite aziendali con i clienti e partecipa alle fiere del settore

Requisiti richiesti:

- Si richiede esperienza nella mansione in aziende ambito meccanico mediamente strutturate su mercati esteri (idealmente Est Europa)
- Fondamentale conoscenza fluente della lingua inglese + seconda lingua fra russo, polacco, rumeno o ucraino
- Ottime capacità relazionali e di comunicazione
- Gradita la conoscenza del gestionale aziendale SAP
- Capacità di gestione dello stress e del tempo
- Persona precisa, energica e smart
- Disponibile a qualche trasferta all’anno per visitare fiere di settore/visite clienti

Si offre:

- Percorso interno di formazione técnica sui prodotti/mercati e sui principali processi aziendali dell’ente di riferimento
- Contratto a tempo indeterminato CCNL Commercio 14 mensilità 3° livello
- Retribuzione annua globale iniziale di € 30/32K di cui un 15% in qualità di patto di non concorrenza

Luogo di lavoro: Rubiera

Orario di lavoro: full time (8.30-12.30 // 13.30-17.30)

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