Manager, Engineering

**Who we are**:
Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.

**About the team**

Our AWS Operations team is the foundation of our entire business, ensuring that our complex, high-scale infrastructure runs reliably, securely, and efficiently 24/7. We are seeking an inspirational and technical Engineering Manager to lead our AWS Operations team. This team is the core guardian of our critical infrastructure hosted on Amazon Web Services.

**What you’ll do**:

- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team.
- People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.
- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.
- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation over repetitive work, thereby increasing efficiency and reducing manual work.

**What you’ll bring**:
We are looking for a unique blend of deep operational expertise and proven leadership ability, specifically in the public cloud domain.
- Strong people management skills, able to understand individual ambitions and align them to organizational needs, offering constant guidance and feedback.
- Proven ability in building the teams, establishing ways of working and internal processes from the ground up.
- Demonstrated excellence in stakeholder management and customer management, effectively aligning priorities and communicating complex operational topics to both technical and non-technical audiences.
- Significant public cloud experience in managing AWS infrastructure at scale. You understand the operational challenges of running high-scale services on AWS.
- Experience in high criticality environments**: Proven experience managing a team responsible for high-scale, business-critical infrastructure, ideally within the fintech/banking sector.
- Proven record of being part in major incidents and post mortem process.
- Strong track record and proven experience of service optimisation, driving down operational costs, improving performance and ensuring resilience within the AWS services.
- Resilience & Focus: Capacity to maintain stable performance and a can-do attitude when under pressure and are able to work in a dynamic and high pace and high stress environment.
- Solid hands-on background in platform engineering and operations at scale.

**What you’ll get**:

- Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being._
- The base salary for this position is from €5500 to €7500 gross (before taxes) monthly.
- Company equity for all
- Learning and development opportunities
- Hybrid/Remote working (location dependant)
- 30 day working abroad
- 4 week paid sabbatical after 5 years service
- Additional benefits based on location

**Let's connect**:

- As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results._- #LI-Remote_