Exchange Program Adviser

Do you dream of making an impact? Cultural Care Au Pair is looking for an _Exchange Program Adviser _based in our Milan office to grow the Italian market to help us achieve our goal of being the largest and most trusted au pair program in the world.

Make it matter and sell what you love

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together au pairs with American host families—providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties.

In this sales role, you will report to the Country Product Manager. We are searching for someone who is passionate about cultural exchange, displays a great deal of responsibility and autonomy, is very sales-driven, and has excellent communication skills, both in-person and on the phone.

**What you will do**:

- Grow the Italian market in your assigned region, taking ownership of sales in your region, to reach sales targets
- Recruit, screen, and coach potential au pairs while providing excellent customer service
- Work together with our local au pair community to help achieve goals
- Collaborate with colleagues in the USA and headquarters in Zurich to provide an excellent experience for each au pair.

**Who you are**:

- Personal qualifications:_
- You are passionate about sales and highly motivated to hit and exceed sales targets.
- You love connecting with people over the phone and in-person to understand their needs so that you can successfully pitch our program
- You are a team player who brings a positive attitude and “nothing is impossible” spirit to the team.
- You have an entrepreneurial spirit, taking ownership of your ideas and making them happen.
- You have good time management skills that allow you to handle multiple priorities while paying attention to the details and delivering on your goals.
- Professional Requirements:_
- Bachelor’s Degree
- 1+ years of sales experience with a record of hitting sales targets
- At least 6 months of experience living abroad, preferred
- Proven capability with both phone sales and in-person sales
- Full proficiency in both Italian and English
- Exceptional presentation and public speaking skills

**What Cultural Care Au Pair Italy offers**:

- A competitive salary package. Plus, bonus potential based on achieving sales targets.
- Work in an international atmosphere with flat hierarchies which encourages entrepreneurial spirit.
- Training and development:

- Individual coaching
- Global virtual training for professional & personal development topics, including our EF Leadership Development program in partnership with Hult Ashridge Executive Business School
- Staff Exchange to other offices to gain broader insights into our program and build deeper relationships with our international colleagues
- Opportunity to earn your spot at the Top Seller Summit abroad
- Career progression opportunities within Italy and abroad, with Cultural Care and EF Education.
- Staff discounts at restaurants, cafes, shops, language classes, etc.

**to join us** If you are motivated to sell a life-changing cultural exchange program while building your international career, then we want to hear from you

**Who we are**:
We look for doers - creative, collaborative, and motivated people excited by education, communication, and travel.

We are proud to be the largest and most trusted au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff work together to ensure each participant has the experience of a lifetime.

At Cultural Care Au Pair, associated with EF Education First, the world leader in international education, our work changes lives for the better and creates global citizens. Our products give confidence and freedom to people across the globe. We are proud to be an equal opportunity employer and are committed to providing employees with a work environment free of discrimination and harassment.
- Cultural Care Equal Opportunity Employment Statement:_

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