PMO

MSC Mediterranean Shipping Company is a global leader in the shipping and logistics sector. Founded in 1970 and headquartered in Geneva, Switzerland, MSC is a privately-owned organisation driven by the Aponte family. Evolving from a one vessel operation, today MSC is a globally respected business with a fleet of 560 vessels and more than 70,000 staff. With an international integrated Network of road, rail, and sea transport resources - the company prides itself on delivering global Service with local knowledge. Represented in 155 countries, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalised cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.
The Global Information Technology (IT) Department of Mediterranean Shipping Company (MSC) is actively working on rationalising and streamlining the diverse technological landscape within the Group. This ongoing initiative bears many aspects and lead to many projects mobilising the overall workforce of the company.

**PMO**:
Reporting to the Lead Project Management Officer in Turin, the Project Management Officer will contribute to the success of this transition and handle the administration of PMO processes and tools used by staff.

Key Responsibilities
- Management & Contribution
- Administrate program management tools (Ex: SharePoint; Azure DevOps; PowerBI; Excel; Visio; MS Project )
- Maintain a central storehouse of templates and documentation (SharePoint)
- Maintain guides, templates and project portfolio dashboard and tools to help Project Managers follow the PMO procedure
- Coordinate the documentation flow and the departments involved to define a clear schedule
- Support the design, implementation and operation of portfolio performance dashboard (Ex. Service performance, issues/ticket analysis)
- Cooperate with global team to rollout OneVision Agency solution, share best practices and perform experience exchanges
- Propose process enhancements for continuous improvement and process standardization, executing them in collaboration with involved stakeholders
- Support program monitoring (timelines, deliverables, and implementation) and support program managers and project managers in organize work and resource planning
- Be a support for defining, maintaining, innovating internal processes
- Set and implement standards across the team of the department and support project managers by providing analysis of project performances
- Support Agile Transition in OneVision Agency stream
- Ensure organization, new corporate processes, procedures and tools are followed by team
- Support the team with IT Service Management, Knowledge Management, Risk Management, ISO 22301 Implementation and ensure adherence to Document Strategy
- Collaborate with PMO team performing quality control and reporting and maintaining project portfolio
- Assist in governing project delivery, risk and issues practice
- Be a contributor in the development of staff training and onboarding process and material

Additional Responsibilities
- Deal with transversal issues, be proactive and pragmatic in solution findings
- Support effective communication with program team and all involved stakeholders

Qualifications and Experience
(P) = Preferred, (R) = Required

**General**:

- Education in project management or equivalent (R)
- Project management (techniques and tools) experience and knowledge (3 yrs) (R)
- Change management experience and knowledge (R)
- Autonomy, pro-active approach, solution oriented, curious, and willing to learn (R)
- Ability to identify priorities and ensure that work is completed within deadline (R)
- Strong organizational and communication skills with a sense of diplomacy (R)
- Strong tolerance of ambiguity (R)
- Ability to maintain a steady sense of calm during tense situations (R)
- Knowledge and/or strong interest of IT / Software Development / Agile methodology (R)
- Interest in Maritime Shipping Industry (P)

**Technical**:

- MS Office & MS Products (R)

**Other**:

- Fluency in English (oral and written) (R)
- Multicultural work collaboration (R)