Technical Sales Support

Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA:
**Technical Sales Support / Project Manager**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

We're looking for a **MODS Project Manager** to support our team, he/she will be responsible for several support and project handling tasks in various fields related to sales support and product development.

**MODS** Crane modernization is a Service area of Konecranes Industrial Service business, related to design and supply of improvement solutions for existing cranes.

Join us to work in a very dynamic and creative field of our Company, with high possibility of new acknowledge and professional grown.

**Main responsibilities are**:

- Support sales network for technical and commercial quotes to customers;
- Evaluate expected material, costs, labour and sub-supplies preparing commercial quotes according to sales practices;
- Review and prepare quotes, technical specifications in order to comply with customer and supply requirements, to fulfil the expected scope of supply;
- Evaluate and support any delivery and commercial risk potentially linked to expected supply, promptly advising own commercial and technical management;
- Properly and punctually manage required sales processes during quoting, using and following company documentations and tools (CRM, Configurators, etc.);
- Convert Customers' orders, coming from Commercial department, into job sets and analyse content with technical supervision and support;
- Open job and start process related to its development;
- Create Purchase Orders basing on job details and information from Customers and Salesmen;
- Develop process of component's offering from suppliers when requested;
- Ensure a correct and smooth timeline of entire job process, following all the aspects related to suppliers' deadlines, logistic, problems solving in order to achieve correct delivery to Customer;
- Utilize and follow company own tools and processes for sales offers and technical development;
- Support Mods team in everyday tasks.

**The following skills and experience are required for this position**:

- Italian language (compulsory) and fluent English;
- Customer oriented behaviour;
- High organizational and multitasking attitude;
- Dynamic, flexible and collaborative personality;
- Technical background in electrotechnical field will be an important evaluation point. We're looking for a person with knowledge in design of industrial crane electrical part, with adequate ability in electrical scheme/layout reading, designing and updating;
- Experience in similar position in an industrial company;
- SAP and Siebel knowledge is preferable as well as product knowledge (bridge cranes, hoists, light system cranes).

Place of work: Barzago (LC).

This role reports directly to the Modernization Manager.
- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._