Clinical Support Specialist I

2 settimane fa

Roma, Italia Zimmer Biomet A tempo pieno

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

**What You Can Expect**:
Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The Clinical & Robotics Specialist executes successful programs for the ROSA system in addition to periodic assistance for ROSA on the clinical level. The specialist also plays a critical role in building the utilization of ROSA system and in promoting all the ZBEdge environment.

**How You'll Create Impact**:

- Subject matter expert for the ROSA robotic system as well procedure expert in multidisciplinary field as Neurosurgery and Orthopedic procedures.
- Provide initial clinical support and facilitate the on-boarding of the hospital team for switch from conventional to robotic assisted procedures using ROSA system.
- Support ROSA robotics promotional and educational activities in Italy&Greece, including on-site support at educational congresses, the zbilab facility and other local and country cluster promotional and educational activities.
- Lead surgical teams through training pathways designed to educate and train surgeons, OR staff, sterilization and radiology on the ROSA robotic system.
- Together with Sales team, develops a hospital specific multi-disciplinary plan to successfully complete on-boarding episode, increase robotic-assisted surgery procedures and develop follow-up sales opportunities.
- On-boarding the local Sales Rep to take-over the clinical support after the onboarding episode is completed, follow-up the account post-implementation day.
- In partnership with the hospital and the Sales team, develops and supports implementation of patient-information to raise awareness for robotic-assisted surgery as an alternative to conventional surgery, tailored to the local market opportunity.
- Connects with both the ZB Edge and the local Sales team to drive excitement for robotic-assisted surgery and achieving business goals.
- Supports advance technology upgrades
- Educate teams and further enhance ZB Edge Suite experience of integrated technologies

**What Makes You Stand Out**:
Education
- Master’s degree or equivalent experience required
- High level of english

Professional experience
- Clinical sales experience or stages in medical company

Special expertise
- Prior experience with Robotics or advanced equipment preferred
- Minimum clinical sales experience or orthopedic (joint replacement) sales or case coverage experience

**Travel Expectations**:
EOE/M/F/Vet/Disability

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