Technical Trainer

3 giorni fa

Roma, Italia MSX International A tempo pieno

**Company Description** About MSX**:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)

You can also contact our Talent Acquisition team at the human resources references below:
Viale Alexandre Gustave Eiffel 13-15

00148 Rome

Tel: 06 916371

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

The Role

The Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.

About you
- Prepare and deliver the courses as required by the guidelines, ensuring a high level of technical competence.
- Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop and classrooms.
- Cooperate in team building and collaborate in solving potential problems (team working).
- Communicate potential critical situations to the PM and suggest improvements.
- Commit to continuously improving their quality standards and correcting the implementation of project processes during delivery if necessary.
- Assist in developing new training materials and methods.
- Manage course participants according to daily situations during delivery, ensuring consistently high service quality.
- Maximize customer satisfaction regarding the service provided (course delivery).

**Requirements**:

- Degree in Mechanical or Electronic Engineering
- Advanced user of MS Office package
- Good knowledge of English (B1) and Italian, spoken and written;
- Good communication skills, adaptable to different people.
- Able to managing classrooms, with technical problem-solving skills.
- Team player with a strong interest in automotive

I
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