Investigation & Process Improvement Specialist (Fixed Term - 12 Months)

**Site Name**: Italy - Parma
**Posted Date**: Mar 7 2025

We create a place where people can grow, be their best, be safe, and feel welcome, valued, and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage _Life at GSK | GSK_

The Investigation & Process Improvement Specialist assures the overall quality and effectiveness of the deviation, CAPA and complaints within Production and ensures best practices are in place and in use, seeks for continuous improvement. Ensures capabilities buildup within relevant parties through effective coaching and monitoring.

**In this role, you will**
- Ensure suitable management of deviation and investigation and adherence to due date
- Responsible to manage deviation through adequate root cause analysis and identification of effective CAPAs, working in collaboration with all parties involved in Deviation and CAPA management (MSAT, maintenance, engineering, operations)
- Co-responsible with Production Departments for the progressive reduction of deviation through adequate root cause analysis and implementation of effective CAPA
- Ensure adequate KPI and governance are in place and in use to monitor, track and drive progress (i.e. human errors, recurrent deviations, deviation overdue, CAPA overdue, CAPA effectiveness checks)
- Support audits preparation and be the “deviation fronter” during inspections

**Why YOU?**:
**Qualifications and Skills**:

- University degree in Chemical/Pharmaceutical/Engineering/Biotech
- Knowledge of production processes, deviation & CAPA management in pharmaceutical company
- Ability to work cross-functionally
- Problem solving mindset
- English proficiency

**Preferred Qualifications and Skills**:

- Previous experience in RCA facilitation
- Deep knowledge in sterile process

**What We Offer**:

- Fixed Term contract in a very Inclusive environment
- Performance Reward
- Flexible Benefits
- Integrative pension fund
- Employee Assistance Programme
- Sustainable mobility programme
- Company canteen
- Company Healthcare Plan

**Closing Date for Applications - March 21st, 2025**

Please take a copy of the Job Description, as this will not be available post closure of the advert.

**Why GSK?**

**Uniting science, technology and talent to get ahead of disease together.**

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

**Important notice to Employment businesses/ Agencies