Shop Supervisor Pt 32h

1 settimana fa

Milano, Italia Michael Kors A tempo pieno

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

Responsible for the daily operating of the Michael Kors wholesale shop-in-shop within assigned department store (retail partner), merchandise and customer service. Responsibilities include but are not limited to: Achieving and exceeding sales plans, driving full price sales, and maintaining visual merchandising standards in the Michael Kors shop-in-shop. Ensure the support and partnership of retail partners’ associates for the benefit of the Michael Kors shop-in-shop business.

The Supervisor will work with their Line Manager and District Manager to drive the business.

Major Responsibilities include but are not limited to:
Sales Generation
- Demonstrate in-depth knowledge and ownership of the business by tracking daily, weekly, and monthly sales to determine needs of business and set business strategy
- Take an active role on the selling floor
- Identify and communicate product and inventory needs in a timely manner

Customer Service
- Engage every customer within the shop-in-shop by utilizing Michael Kors’ selling service strategies and techniques
- Drive sales through utilizing a clientele book and developing a personal client database
- Resolve all client problems and complaints quickly and effectively
- Ensure image and grooming standards are professional, reflective of the brand image, and adhered to at all times
- Ensure shop-in-shop and stock room maintenance, presentation, and organization issues are addressed in a timely manner
- Work with retail partner to confirm deliveries are properly processed and on the selling floor in a timely manner
- Complete monthly timesheet and payroll information for approval by Line Manager

Job Requirements:

- Minimum of 2 years retail experience
- Good command of the English language
- Excellent interpersonal, communication, and organizational skills
- Strong fashion sense
- Exhibit proficiency in computer programs used by the company including: Word, Excel, PowerPoint, Lotus Notes, etc.
- General knowledge of Retail Math and reporting
- Flexible to work the hours in line with stores needs

We are an Equal Opportunity Employer M/D/F/V

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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