Local Project Lead Analyst

Gardaland Resort - grazie al suo Parco Divertimenti tra i primi in Europa, il nuovo parco acquatico LEGOLAND® Water Park, l’acquario tematizzato SEA LIFE Aquarium e i tre hotel Gardaland Hotel, Gardaland Adventure Hotel e Gardaland Magic Hotel - è una meta turistica di primaria importanza dove soggiornare più giorni per poter vivere a pieno memorabili esperienze all’interno della meravigliosa cornice del Lago di Garda.

**Local Project Lead Analyst - Gardaland**

**JOB SCOPE**
Work with the wider Digital Team to provide first class technical support to our Merlin offices and attractions

Manage & prioritize workload to deliver operational excellence

defining project objectives and establishing project scopes
- oversees the delivery of local IT projects

Act as point of escalation between the business and Merlin Digital

Be available to support other attractions and offices when called upon

**KEY OBJECTIVES**
Represent Merlin Digital, delivering first class technology services to all staff based within Merlin attractions

Work with other IT Support Teams and the IT support Manager to develop and improve the IT Service and Projects delivered to the Merlin Business

Take ownership for developing local project plans, defining project objectives, and establishing project scopes

assign tasks, set priorities, and ensure that team members have the necessary support to accomplish their project activities

ensure that project deliverables meet defined quality standards

**MAIN RESPONSIBILITIES**
work closely with stakeholders to gather requirements and create a roadmap for the project deliverables

Ensure that tasks are completed according to the project plan and within designated timelines. Monitor progress, track milestones, and take appropriate actions to keep the project on track

facilitate regular communication, provide project updates, and manage stakeholder feedback throughout the project lifecycle

proactively manage potential issues and challenges that may arise during the project execution

ensures that project deliverables meet defined quality standards

analyze project outcomes, identify areas for improvement, and propose process enhancements to optimize project management practices and increase project success rate

Demonstrate good knowledge of all Merlin IT Systems and Services

Promote a sense of ‘Team Operations’ and demonstrate a collective working environment across all Technical Staff

Work with the wider Merlin Digital Department to develop and improve the IT Service delivered to the Merlin Business

Ensure adherence to group IT policy and procedure

Support at other sites and locations if necessary
***

**SKILLS, EXPERIENCE & QUALIFICATIONS**
Strong project management skills are essential

A solid understanding of IT systems, technologies, and concepts

Strong communication skills

**PERSONAL QUALITIES**
Ability to work in a fast-paced environment

Ability to articulate technical situations in a clear manner

ability to identify, assess, and mitigate risks

Attention to detail

Able to travel when required

Able to work outside of normal working hours when required

**HEALTH & SAFETY**
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

**#LI-IM**

**Tutti Contano alla Merlin.**

Alla Merlin accogliamo il mondo alle nostre magiche attrazioni e resort ogni giorno e vogliamo riflettere la stessa interculturalità anche all'interno della nostra azienda. Ci impegniamo per creare un ambiente di lavoro inclusivo e diversificato dove tutti possono essere se stessi, avere le stesse opportunità e crescere insieme. Perché alla Merlin tutti contano
Insieme, lavoriamo per creare un ambiente di lavoro dove tutti si possono sentire apprezzati, indipendentemente dalla propria età, razza, genere, disabilità od orientamento sessuale. Sebbene sappiamo che impareremo e cresceremo ogni giorno, miriamo a essere il più inclusivo e flessibile datore di lavoro nel nostro settore.