Specialist Medical Information

7 giorni fa


Roma, Italia MSD A tempo pieno

Under the general supervision of the Medical Services Director, the DPOC/MI and Medical Review Specialist is responsible for providing medical and scientific affairs services to internal teams and external customers in accordance with our Company's Guidelines, Policies, Procedures and Ethical Standards as well as applicable regulations.

**Responsibilities** and Primary Activities**

Medical Information: Respond to or triage unsolicited on-label and off-label inquiries received from healthcare providers and other external and internal stakeholders. Ensure that responses to medical inquiries are high-quality professional communications. Research, assess, and compile responses from published and unpublished literature to create clinical support in a fair, balanced, and scientifically accurate format.

DPOC (Designated Point of Contact) Process Management: Report adverse events and product quality complaints to the appropriate departments. Ensure receipt, classification, and appropriate routing of product inquiries for further processing to meet regulatory and business requirements. Assure DPOC database is accurately maintained. Perform daily reconciliation activities. Support and train Medical Advisors/Medical Science Liaison and other staff in the management of DPOC/medical information requests.

Medical Review: Manage promotional material approvals for all promotional and educational materials. Be knowledgeable of the different regulations and laws governing promotional materials in the country. Ensure that medical review of materials is completed with accuracy and in a timely manner, meeting company policies and country regulations prior to public release.

**Required** **Qualifications**, Skills, & Experience**

**Minimum**
- Advanced degree (PhD, PharmD, MSN, MS in life sciences)
- Minimum of 2 years of pharmaceutical experience.
- High level of scientific and ethical integrity.
- Solid awareness of the function and value of medical information
- Excellent interpersonal and communication skills (written and oral)
- Organizational and prioritization skills
- Excellent written and oral proficiency in English.
- Multi-tasking skills

**Preferred**
- Advanced knowledge of specified therapeutic area
- Experience working in medical information and/or review of promotional materials
- Negotiation skills for interaction with cross-functional teams
- Strong analytical skills
- Ability to work in a complex organizational environment and effectively operate in a team-oriented structure as well as by oneself

**Required Skills**:
Accountability, Business Intelligence (BI) Reporting, Clinical Project Management, Customer Experience Management, Interpersonal Communication, Knowledge Management, Logical Thinking, Medical Communications, Medical Knowledge, Medical Literature Review, Medical Staff Credentialing, Medical Staff Management, Medical Staff Training, Medicines Australia Code of Conduct, Messaging Platforms, Scientific Exchange, Scientific Literature Search, Standard Operating Procedure (SOP) Management, Systems Management, Talent Acquisition, Talent Management, Talent Management Consulting, Teamwork, Written Communication

**Preferred Skills**:
**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
Not Applicable

**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Job Posting End Date**:
11/5/2025

**Requisition ID**:R370775



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