Account Manager Tuscany

4 giorni fa

Firenze, Italia Holidu GmbH A tempo pieno

Your future team Bookiply is our software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Florence. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events. Your role in this journey - Be the main contact person for our vacation rental owners in Tuscany who want to list their vacation rentals via our platform and advise them on how to use our product. - Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service. - Interact with our product and content team to guarantee a smooth onboarding process. - Build strong relationships with our key-customers and actively support them in increasing revenues. - Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. Your backpack is filled with - Relevant job experience in account management, tourism or other customer-oriented roles. - Strong communication skills and the ability to remain friendly and calm in all situations. - Near native Italian skills and fluent English. - A customer-centric, problem-solving attitude. - Excitement about new technologies and the travel industry. Our adventure includes - Have an impact on the millions of people using our product every month. - Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange. - Use your personal development budget and 2 extra days off to enhance your professional skills by visiting conferences, buying books, attending courses and more. - Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team. - Get to know the world with our flexible home office policy and the opportunity to work from other local offices. - Go travelling for 22 vacation days with interesting discounts on our Bookiply properties. Want to travel with us?

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