Client Digital Transformation Advisor

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**A **Client Digital Transformation Advisor **(“CDTA”) - Financial Services **is a senior customer-facing role accountable for building a positive relationship with the senior IT leadership of selected top customers in the Financial Services industry.

You will work closely with the Sales and Services account leaders, directly owning the vision and roadmap and jointly leading the overall account engagement plan.

**Responsibilities**
**As the trusted advisor for our most strategic Financial Services accounts, you will be responsible for**:

- Encouraging lasting relationships with IT C-level executives (such as CIO, CTO, CDO, Chief Architect), ensuring the successful adoption and realization of value from their new or existing Salesforce solutions.
- Leveraging your industry expertise in Financial Services, provide insightful advice and guidance to improve specific industry processes, thereby enhancing the overall digital transformation journey of your clients.
- Orchestrating engagement of our solution and product teams, and work with the assigned Solution Engineers on the technical sales execution planning and delivery.
- Resource mobilization, ensure the right resources are engaged at the right times to ensure flawless execution across multiple workstreams.
- Facilitating alignment and communication between Sales Teams, and internal partners, including Business Value Services, Industry Specialists, Solution Specialists, Architects, Demo Engineers, Product Teams, and Customer Success Groups/Partners to promptly resolve issues and ensure technical sales momentum is maintained.
- Accountability, ensuring roles and responsibilities are understood and agreed upon
- Ensure technical solutions are proposed to meet the needs of the customer and present the best overall solution available.
- Leading strategic technical and business value discussions with senior and executive leaders, demonstrating the ability to impact and influence customers and partners to drive measurable business results through the deployment of Salesforce solutions.
- Driving strategic briefings and presentation activities, providing feedback and coaching on content and delivery, actively mentor and assisting with the training and development of other Salesforce resources.
- Staying up to date on aligned industry trends and solution innovations, constantly refining point of view, and demonstrating ongoing thought leadership.

**Requirements**:

- A thought leader in the Financial Services industry, with 10+ years of experience
- Previous experience delivering digital transformation projects in a consulting or client-side role.
- Experience working with Cloud Products/Platforms and strategic customer engagement within a complex, high-tech environment.
- Previous practitioner and/or implementation experience of Salesforce solutions or relevant solutions
- Strong communication and relationship-building skills,
- Leadership, problem solving and decision-making abilities. A creative, strategic thinker who can bring innovative ideas, a new perspective, or a new strategy to the table to challenge the status quo.
- Solution-oriented, data-driven, learning mindset.

At Salesforce, we are committed to fostering an inclusive work environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We believe that diversity fuels innovation and drives business success.

*LI-Y

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.