Ict - Operations Network Specialist

Danieli Group started as a family-owned business in 1914 and has grown into one of the leading manufacturers of plants and machines for producing metals, meeting the needs and ambitions of customers worldwide. With more than twenty-five divisions comprising valuable, international and unique talents, the Group is rooted in the same values that have accompanied it since its founding: innovation, team spirit, excellence and reliability.

We are currently seeking a new talented individual to join our ICT Team.

**Job Title**: ICT Operations network specialist

**Location**: Buttrio (UD)

**Responsibilities**:
The ICT Operations Network Specialist reports to the ICT Operations Manager, and he is in charge setting up, developing and maintaining computer networks within the organization or between subsidiaries. He will offer support to users, who can be staff, clients, customers and suppliers, and troubleshoot any problems that arise. He will also manage and maintain whole network infrastructure in all its derivations, such as firewalls, switches, access points, ip-phones, WAN devices etc. The core focus is to maintain the integrity of high availability network infrastructure to provide maximum performance for Danieli users.

In particular, the primary tasks and activities will be:

- Level 1 and Level 2 Operational support
- Service Level Agreement and Operating Level Agreement
- LANs, WANs, WLANs, VoIP and MANs management.
- Customer satisfaction oriented.
- To comply with the ICT Security policies and supporting documentation in relation to Data Protection, Information Security and Confidentiality.
- To establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
- To implement new solutions and improve resilience of the current environment
- To maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
- To secure network systems by establishing and enforcing policies, and defining and monitoring access
- To support and administer firewall environments in line with IT security policy
- To report network operational status by gathering and prioritizing information and managing projects
- To maintain data network equipment to the latest stable firmware releases, to keep track of changes inside the infrastructure and to respond proactively to them.
- To configure routing and switching equipment, hosted IP voice services and firewalls
- To provide troubleshooting and fault finding on network realm
- To develop and implement strategical infrastructural projects.

**Requirements**:

- Network-related certifications are highly recommended
- Security certifications are highly appreciated
- 5 years of experience on the field
- Design computer network: Develop and plan ICT networks, such as wide area network and local area network, that connect computers using wired or wireless connections and allow them to exchange data and assess their capacity requirements.
- Provide technical documentation: Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and compliant with defined requirements and standards. Keep documentation up to date.
- Forecast future ICT network needs: Identify current data traffic and estimate how growth will affect the ICT network.

**Soft Skills**:

- High proficiency in spoken and written English.
- Availability for world-wide business trips.
- Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organisation
- Multitasking, resiliency and ability to work under business pressure