Audio Visual Expert

Job Posting: 16/Sep/2025

Closure Date: 30/Sep/2025, 4:59:00 PM

Organizational Unit: CSI

Job Type: Non-staff opportunities

Type of Requisition: Consultant / PSA (Personal Services Agreement)

Grade Level: N/A

Primary Location: Italy-Rome

Duration: Up to 11 months

Post Number: N/A

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
- Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
- FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations._

**Organizational Setting**

The Digitalization and Informatics Division (CSI) is responsible for all IT activities within the Organization. CSI performs on behalf of the Organization the following critical roles: defining FAO IT policies and providing strategic advice on IT architecture and standards, governance, policy and operational matters while monitoring organizational compliance; defining the mechanisms for managing FAO's information and data; protecting FAO's information assets and ensuring confidentiality, integrity and availability; ensuring provision of IT services that are core for the Organization's global operations and supporting the information and business processes; coordinating organization-wide IT activities in order to reduce duplication and fragmentation and to increase integration of information data, systems and platforms, mobilizing IT resources from across the Organization.

**Reporting Lines**

The Information Technology Officer (Hybrid Infrastructure Operations) reports to the Senior Information Technology Officer (Global Infrastructure) and works under the overall guidance of the Deputy Director (CSI).

**Technical Focus**

**Tasks and responsibilities**
- Under the direct supervision of the Senior Information Technology Officer, the consultant will provide specialized expertise to FAO HQ under a project framework, not otherwise available in-house, performing the following duties:

- Coordination on the design of next generation infrastructure for audio and video services with the aim to ensure FAO core infrastructure is brough to current industry standard level and is future proof for upcoming ICT services and converged cloud integration.
- Prepare the initial project documentation with scope, risk, resource requirements, tentative budget, communication plan, stakeholder mapping, project plan, etc.
- Develop service requirements with full understanding on number of resources, experience, support and maintenance costs required to operate the above-mentioned solutions.
- Develop budgeting and procurement documentation with technical specifications, related costs for TCO of 10 years, related vendor analysis giving the management and procurement team ample information for prompt decision making.
- Participate in the technical selection process by drafting all necessary documentation for technical assessment of applicable vendors.
- Develop an implementation plan for the rollout of the designed and procured infrastructure and services into operations, including project plans, training and handover plans, change management plans, transition plans as well as handover support plans.
- Rollout training of support personnel, prepare handover documentation and related processes.
- Transition the designed infrastructure and services into operations while coordinating the hyper support process to ensure that support personnel are learning on-the-job and are capable in dealing with any incoming support and operational requests.
- Prepare final project documentation, handover the project to FAO HQ ICT teams.
- The following are expected outputs:

- Prepare all initial project information based on PRINCE2 project management methodology.
- Prepare the overall design for audio-visual infrastructure at FAO HQ with focus on digitalization.
- Develop service operations and transition documentation for all the above infrastructure and service designs.
- Develop budget, technical specifications, maintenance and operational resource requirements for all the above designs including the total cost of ownership (TCO) for the period of 10 years.
- Develop technical selection process documentation with acceptable requirements for all designs and services required.
- Develop project transition documentation, rollout and training plans.
- Conduct trainin