Pega Lead Decisioning Architect

Company Description

We are **Merkle**. - We are **Dentsu**.

We **Dream**. We **Do**. We **Deliver**.

**Merkle **is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognized as a Global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. With our expertise, we can offer our clients content-driven, contextual and compelling customer journeys and experiences that drive business growth.

**Our 2000+ digital enthusiasts in DACH & Europe **are innovating the way brands are built, through providing expertise in Digital Transformation strategy, **MarTech** platforms, **Creativity**, **UX**, **CRM**, **Data**, **Commerce**, **Mobile**, **Social Media**, **Intranet **and **CMS**. We are part of the global **Merkle** brand, the largest brand within the **dentsu group**, who shares with us a network of over 66,000 passionate individuals in 146 countries and which is one of the world’s biggest Global media companies.

As a **full-service & data-driven CXM Agency, **we partner with Top 500 companies in the DACH region and in Europe.

**Location**:our offices are located in** Milano **& **Roma **-** you can also work full remote (in Italy) **- it's completely up to you :)

**Job Description**:
We are the largest global implementation partner for Pega Marketing and Decisioning implementations with Pegasystems.

In this role, you will collaborate with sponsors, business stakeholders, business analysts, data governance, analytics, functional and technical leads to ensure the right solution is created for the business. Often you will need to suggest your own business/marketing solutions to problems rather than just taking pre-defined requirements.

You will also be responsible for the work of other Decision Architects, and you will ensure your solutions are delivered on-time and on-budget using industry standard project delivery frameworks including **Agile**, **Waterfall **& **Scrum**.

**Qualifications**:
Essential:

- PEGA Certified Decisioning Consultant (PCDC) qualification
- In depth knowledge of “Next Best Action”, “Always-On” / real-time marketing, PEGA adaptive modelling and arbitration techniques
- Ability to design and build a conceptual decisioning framework from scratch
- A highly technical, hands-on, motivated and collaborative individual with exceptional communication skills and proven experience working with diverse teams of technical architects, business users and IT teams.
- Ability to define and enforce best practices in PEGA architecture / design / coding
- Mentor and train junior team members, and client business stakeholders
- Ensure teams are adhering to design recommendations, development best practices and configuration is PEGA guardrail compliant throughout the entire PEGA project lifecycle
- Proven leadership experience
- Fluent in English

Desirable:

- Experience of **agile development environments**:

- PEGA Senior Certified System Architect (PCSSA) qualification
- PEGA Certified Data Scientist (PCDS) certification
- Certification/experience of other marketing or data science technologies (e.g. Unica, Adobe Campaign, SAS, R), and an ambition to cross-train to PEGA
- Technical qualifications in recent versions (e.g. version 8 or above for PEGA)

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

We are looking forward to hearing from you :)

Your contact

**Mo Kazemi**

Talent Acquisition Business Partner

**Merkle - a dentsu company | Dentsu Aegis Network**

Merkle Global | Merkle DACH & Europe | Careers