Store Manager

Become part of the **Converse Team **

**Converse** is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At **Converse**, it's about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Without You, We'd Just Be Collectors of Our Own Stuff

Business equals selling stuff. That's the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.

As **Store Manager**in **Converse**, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

As **Store Manager**you will:

- Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
- Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere.
- Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.
- Support and lead the implementation of **CONVERSE** strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).
- Provide insights to optimize the positioning of your store in the local market. Ensure that all **CONVERSE** standards and guidelines are adhered to.
- Work in cooperation with various business partners from stores and headquarters.

**What you get**:

- An attractive salary that does justice to the market and your experience
- The chance of a monthly bonus payment
- Attractive employee discounts in the store and online shop
- Exciting development and career opportunities
- Regular sales and product training
- A dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity & Inclusion are lived
- Employee clothing with which you represent **CONVERSE** and promote team spirit
- Access to exclusive training content
- The opportunity to take part in unique **CONVERSE** events

**What you bring**:

- The passion for **CONVERSE** and/or the love of sport
- 5 years or more of retail and/or leadership experience
- Fluent in Italian and English (spoken and written)
- Extensive experience and expertise in providing exceptional customer service
- Ability to collaborate with internal and external stakeholders
- Independent and solution-oriented way of working
- The talent to build, develop and strengthen a strong team
- Willingness to work weekends and shifts

**Converse** is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, **Converse** is a brand that celebrates the unique and creative people of the world. Together, we're different

**Benefits**

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.