People Development Partner

**Our Mission**

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

**Our Vision**

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

**Our Beliefs**

At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

We are looking for a dynamic and strategic **People Development Partner **_(or employee experience partner)_** to oversee and enhance the employee lifecycle experience while driving learning and development initiatives.

This role will focus on onboarding, integration, training, and offboarding, ensuring employees and managers are supported throughout their journey at Swapcard.

**Key Responsibilities**:
**Employee Lifecycle Management**

Design and deliver engaging onboarding programs and sessions.

Manage onboarding-related documentation.

Oversee probation period check-ins and ensure smooth integration for new hires.

Lead offboarding programs, conduct exit interviews, and report on key trends.

Support the People Operations Manager with onboarding and offboarding administration.

**Learning & Development**

Manage our Learning Management System (e.g., 360Learning) and other tools for creating learning content

Own learnings trainings analytics, including KPIs, reporting, and survey analysis.

Develop and implement manager training programs.

Manage employees learning requests and internal training initiatives.

Contribute to performance management initiatives, including review cycles, level framework enhancements, and coordinating performance improvement plans.

Support recognition and reward programs to foster a culture of appreciation.

**Employee Engagement & Retention**

Provide People guidance to managers on employee development and well-being.

Address employee benefits inquiries and ensure clear communication.

Collaborate on workforce planning and talent strategy alignment with business goals.

Support compensation program development and implementation.

**Qualifications**:

- Proven experience in HR, Learning & Development, or Employee Experience roles.
- Proficiency utilizing Learning Management Systems (e.g. 360Learning) and other learning content creation tools.
- Strong skills in analytical and CRM tools, particularly Google Sheets and Excel, for data tracking, analysis, and generating insights.
- Solid expertise of onboarding, training, and performance management processes.
- Excellent communication and organizational skills.
- Ability to build relationships and provide guidance to managers and employees.
- Data-driven mindset with the ability to analyze and report on HR metrics

**Swapcard’s Interview process**

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.

2. A remote exercise to demonstrate and assess your skills.

3. Manager review with your future reporting manager

4. Leadership review with one of our department leaders

5. Reference check conducted by our people team

6. Offer

**Swapcard's Values**

**\uD83E\uDDE0 Curious**: We ask questions and try new things. We embrace new experiences and love to learn from others. We are curious about what something is and WHY something is.

**\uD83D\uDC7D Open-minded**: We welcome change as well as ideas and feedback from others. We welcome people as they are and learn from each other's personal and professional experiences.

**❤️ Human**: No masking who we are. Empathy encourages a down-to-earth environment where we all feel comfortable and free to be human. Creating bonds makes it easier to share ideas, give feedback, and ask for help.

**✊ Resilient**: Our challenges in life have only made us stronger and wiser. We prefer the term “experiment” over “failure” because we always keep trying. We are solution-oriented and find innovative approaches to succeed.

**\