Product Performance Specialist, Combines

1 settimana fa

Breganze, Italia AGCO A tempo pieno

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.

As Product Performance Specialist you will provide leadership in managing and evaluating Field Service technical support requests. You will provide customer service by communicating with our Field Technicians, Partners or Farmers coordinating the activities with other departments to best serve the needs of the customers. If you have a positive attitude and desire to help others and would enjoy the chance to be a member of the AGCO team, check this opportunity

**Your Impact**
- Ensure proper level of technical support (2nd/3rd) driving to fast resolution
- Investigate, collect and prepare structured reports and analysis to backfill the stakeholders according to the defined communication agenda and following the appropriate process.
- Collaborate with others departments and factories to ensure the product is meeting the Customer Expectation assist and monitor technical requests coming from dealer network and AGCO personnel in the countries.

**Your Experience and Qualifications**
- Bachelor degree in Engineering, Technology or other similar disciplines and good technical knowledge of products and mechanical/electrical systems
- Experience with Agricolture machineries is a plus.
- Previous experience with Aftersales, Service, Parts organization or similar is needed
- Availability to travel (up to 20-25%)
- Fluent English, Italian is a plus.

**Your Benefits**
- Attractive, fair remuneration including participation in our bonus scheme
- Balance of work, family and free time due to flexible working time and the possibility of remote work
- Private health insurance“Metasalute” with partial coverage of some medical expenses
- Welfare platform “TreCuori”
- Canteen with meal allowance

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

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