Warehouse Country Manager

**About Glovo**: We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of livesall while having fun We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. **Your work-life opportunity**: Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world. The B2B team is Glovo's last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. At Glovo, you will join a team that is working to revolutionize the industry from scratch with the main e-commerce players in any market (e.g. Alibaba).In this role you will be responsible for setting-up and implementing our warehouse vision. Your responsibilities will range from defining standard operating procedures, continuous improvement methodologies, fraud prevention, coordinating with a wide range of local / global teams, transportation scalability, or even defining the legal framework of operations. You will be working closely with the Global Operations team, the B2B team, and the Local Ops teams where we operate. **Be a part of a team where you will**: - Be the functional owner of B2B Warehouse processes in your country. - Own the warehouse operation KPIs (e.g. picker cost, efficiency) and have under control the budget. - Coordinate with HQ Data team to find optimal locations. Implement the warehouse strategy. - Launch and expand warehouse operations successfully in new cities. - Build a network of transportation solutions that allow us to scale and expand operations. - Work closely with product and technology teams to provide insights and recommendations to ensure we develop and implement reliable and scalable solutions (e.g. picker app, warehouse management system). - Manage an Area and a team of Warehouse managers. - Define the best people structure and the legal framework (e.g. in-house vs outsource). - Identify areas of improvement and define tools and procedures with strong level of detail to guarantee snagless developments and implementations - Create and centralize standard operating procedures to ensure quality of execution from our teams and proper training. - Build a framework to monitor the quality system performance and prevent fraud, You'll have to establish and own the anti-fraud processes. - Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference **You have**: - 3+ years of experience in high demanding managerial positions (logistics, operations, consulting, etc.). - Experience in logistics / supply chain and warehouse management is must - Working knowledge of Six Sigma tools and Lean techniques is a must. - Results oriented, analytical and out-of-the-box mindset to re-think our processes. - Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams, driving results. - Excellent communication, the ability to engage internal and external customers. - Joy in building things from scratch, if something needs to get done you are comfortable figuring it out on your own and not relying on a playbook. - Ready to get your hands dirty, because you will have to "roll up your sleeves" - Comfort in ambiguity, you seek adventure and an accelerated career path. - Excellent level of Italian and English. - An empathetic, inclusive and curious attitude **Experience our Glovo Life benefits**: - Enticing equity plan (if applicable)- Top-notch private health insurance- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders- Discounted gym memberships- Flexible time off (take the time you need) and hybrid working model (own your time)- Enhanced parental leave including nursery support- Online therapy and wellbeing benefit- External learning budget **What you'll find when working at Glovo**: - Gas: Driven to deliver quality results quickly - Good Vibes: Bring positivity and communicate openly - Stay Humble: Self-aware and open to learning - Care: Uplift peop